Head of Technical Program Management – Banking
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Job Description
Head of Technical Program Management leading Mercury's banking program management and governance efforts. Defining the TPM processes and managing the program management team.
Responsibilities:
- Own the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams
- Define the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast
- Build automation and agentic flows to run programs with efficiency and high quality
- Build and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most
- Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions
- Build, manage, and develop a team of TPMs while directly running select program areas
- Drive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answer
- Operate with the auditability and documentation rigor that regulated, governance-heavy work demands
Requirements:
- 10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMs
- A technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with eng leaders
- Experience in regulated industries; fintech or banking strongly preferred
- A track record of building program management functions or operating systems, not just running individual programs
- Exceptional communication and the ability to influence cross-functionally, up to execs, across to peers, and down to teams you don't manage
- A solutions-first orientation: comfortable being dropped into ambiguity and known for leaving clarity behind.
Benefits:
- base salary
- equity (stock options/RSUs)
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