Project Manager

Posted 40ds ago

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Job Description

Project Manager leading customer implementations from kickoff to go-live for Flxpoint, a provider of e-commerce automation software. Ensuring timely delivery and strong customer satisfaction while managing multiple projects.

Responsibilities:

  • Lead customer onboarding and implementation projects from kickoff to go-live
  • Build and manage detailed project timelines, milestones, and deliverables
  • Ensure projects remain on schedule and aligned with agreed scope
  • Push initiatives forward with urgency and clarity
  • Serve as the primary point of contact for assigned customers
  • Lead implementation calls and status meetings
  • Provide structured updates, next steps, and clear documentation
  • Translate customer requirements into actionable internal tasks
  • Maintain professional, proactive communication via email, video calls, and documentation
  • Align Product, Engineering, Support, and Customer Success teams around project goals
  • Ensure accountability across teams
  • Remove blockers and escalate risks when necessary
  • Identify potential delays early and proactively mitigate them
  • Maintain detailed project documentation and task tracking
  • Use modern project management tools (Asana, ClickUp, Jira, Monday, etc.)
  • Ensure visibility into milestones, risks, and deliverables
  • Document decisions, action items, and scope updates clearly

Requirements:

  • 3+ years of experience in Project Management, Implementation Management, or similar role
  • Experience in SaaS or technology environments preferred
  • Exceptional written and verbal English communication skills
  • Strong customer-facing presence and executive-level professionalism
  • Demonstrated ability to manage multiple concurrent projects
  • Proven track record of meeting deadlines and driving projects to completion
  • Experience using modern project management tools (Asana, Jira, ClickUp, Monday, etc.)
  • Highly organized, structured, and detail-oriented
  • Self-starter with strong follow-through and bias toward action

Benefits:

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities