Project Manager
Posted 40ds ago
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Job Description
Project Manager leading customer implementations from kickoff to go-live for Flxpoint, a provider of e-commerce automation software. Ensuring timely delivery and strong customer satisfaction while managing multiple projects.
Responsibilities:
- Lead customer onboarding and implementation projects from kickoff to go-live
- Build and manage detailed project timelines, milestones, and deliverables
- Ensure projects remain on schedule and aligned with agreed scope
- Push initiatives forward with urgency and clarity
- Serve as the primary point of contact for assigned customers
- Lead implementation calls and status meetings
- Provide structured updates, next steps, and clear documentation
- Translate customer requirements into actionable internal tasks
- Maintain professional, proactive communication via email, video calls, and documentation
- Align Product, Engineering, Support, and Customer Success teams around project goals
- Ensure accountability across teams
- Remove blockers and escalate risks when necessary
- Identify potential delays early and proactively mitigate them
- Maintain detailed project documentation and task tracking
- Use modern project management tools (Asana, ClickUp, Jira, Monday, etc.)
- Ensure visibility into milestones, risks, and deliverables
- Document decisions, action items, and scope updates clearly
Requirements:
- 3+ years of experience in Project Management, Implementation Management, or similar role
- Experience in SaaS or technology environments preferred
- Exceptional written and verbal English communication skills
- Strong customer-facing presence and executive-level professionalism
- Demonstrated ability to manage multiple concurrent projects
- Proven track record of meeting deadlines and driving projects to completion
- Experience using modern project management tools (Asana, Jira, ClickUp, Monday, etc.)
- Highly organized, structured, and detail-oriented
- Self-starter with strong follow-through and bias toward action
Benefits:
- Health insurance
- Flexible work arrangements
- Professional development opportunities


















