Creative Project Manager, Workflow Coordinator – 2nd Shift
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Job Description
Creative Project Manager/Workflow Coordinator supporting graphic design projects for a banking client. Managing schedules, client communications, and project resources to ensure timely delivery.
Responsibilities:
- Act as primary day-to-day liaison between clients and internal creative teams
- Manage projects, including scheduling, estimating, obtaining job detail information and job tracking
- Establish and promote excellent customer service through effective and proactive communications
- Assemble appropriate resources/departments required to successfully implement the client's projects
- Enter and track a high volume of data-related work components and updates to the client project tracking system
- Effectively manage multiple timelines and projects at various stages of a project life cycle
- Peer Proof creative to ensure the accuracy of specifications
- Lead day-to-day management and optimization of projects
- Attend and set relevant client meetings and project management status calls
- Maintain contact with clients and Creative team to set project milestones
Requirements:
- Bachelor's degree in area relative to the business
- Minimum 5 years of relevant experience in a similar client facing position
- Background in the Design and/or Banking industry preferred
- Excellent computer skills; ability to learn new programs, and ability to provide basic troubleshooting
- Must be proactive, collaborative, driven, and seek excellence in the execution of tasks
- Experience in utilizing continuous improvement tools to create and track metrics
- Complete understanding of the “Big Picture” which allows the individual to problem-solve
- Ability to interpret and understand clients’ expectations and guide creative teams
- Strong project-management skills, organizational skills, and time-management skills
- Proven track record with strong and effective client relationships and solution delivery
- Superior presentation and communication skills, both written and verbal
- Ability to manage multiple projects across multiple timelines in a dynamic environment
- Excellent interpersonal skills; experience and ability to work with cross-functional teams, internally and client-side
- Ability to anticipate needs on behalf of the client
Benefits:
- medical, dental, and vision coverage
- paid time off
- disability insurance
- 401(k) with company match
- life insurance
- parental leave
- adoption assistance
- tuition assistance
- employer/partner discounts
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