Project Manager – Enterprise PMO
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Job Description
Project Manager delivering technology and healthcare initiatives for Versant Health’s Enterprise PMO. Managing cross-functional teams, budgets, risks, governance, and business outcomes.
Responsibilities:
- Plan, execute, and deliver multiple concurrent projects within the Enterprise Project Management Office
- Manage project scope, schedules, budgets, resources, risks, dependencies, deliverables, and overall project health
- Lead cross-functional project teams and drive stakeholder engagement and accountability
- Apply Waterfall, Agile, and other appropriate project management methodologies
- Define project scope and requirements, develop project plans and business cases, support ROI analysis, and identify resource and staffing requirements
- Lead projects from initiation through implementation and closure
- Track project deliverables and milestones and share weekly status reports
- Identify, assess, document, and manage project and workstream risks, issues, and dependencies; develop mitigation strategies and escalate significant risks
- Conduct formal quality assurance reviews with sponsors during and upon project completion
- Partner with business and technology leaders to define success measures and align outcomes with strategic objectives
- Build relationships with stakeholders across the company and align activities with business objectives and long-term vision
- Evaluate current- and future-state business needs related to administrative requirements, capabilities, resources, and change management
- Document current and future states of relevant business processes
- Coordinate with subject matter experts to provide solution support and apply process management best practices
- Drive accountability and execution across business and technology teams
- Influence stakeholders across organizational boundaries without direct authority
- Manage expectations and communications with leaders, stakeholders, external partners, and project teams through established governance
- Use Lean management, Six Sigma, and organizational change management practices to implement business improvements and enabling tools and systems
- Monitor business adoption through performance audits and reporting
- Perform qualitative and quantitative analysis of key performance indicators
- Ensure knowledge transfer, configuration, and support documentation are completed before project closure
- Remain accountable for stakeholder satisfaction, resource utilization, quality, timeline, budget, and achievement of business objectives
- Perform other duties as assigned
Requirements:
- Bachelor's Degree in a related field or equivalent combination of experience and education
- Five (5) or more years of progressively responsible project management experience
- Experience leading projects of varying size, scope, and complexity
- Experience developing and managing project plans, schedules, dependencies, baselines, budgets, resources, risks, and deliverables
- Experience managing projects in Waterfall and Agile environments
- Experience partnering with technology teams to deliver system implementations, enhancements, integrations, or other technology-enabled business solutions
- Experience working in a technology or healthcare environment is required
- Experience spanning both technology and healthcare environments is preferred
- Insurance or vision care industry experience is a plus
- Experience with Microsoft Project, ServiceNow, or similar project or project portfolio management tools
- Ability and willingness to travel as required
- Ability to comply with HIPAA requirements and protect PHI, cardholder data, and confidential customer information
- Adherence to company data security guidelines and Privacy & Security Training Program requirements
- PMP certification is preferred
- CSM certification is a plus
Benefits:
- Equal employment opportunities (EEO)
- Reasonable accommodations for individuals with disabilities
- Opportunity to work on initiatives improving access to vision care and education in communities
- Mission-driven work focused on improving members’ lives with vision solutions rooted in choice, value, and care
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