Regional HR Business Partner – Americas, Programs
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Job Description
Regional HR Business Partner supporting strategic and operational HR initiatives in multinational environments at 8x8. Managing complex employee relations and enhancing employee engagement.
Responsibilities:
- Provide regional guidance on employee relations issues, including disciplinary, grievance, absence, and performance management.
- Manage HR investigations, coordinating with legal and functional HRBPs as necessary.
- Ensure HR policies and practices comply with US and Canada employment law.
- Act as a trusted advisor, providing timely resolution to employment matters.
- Support key HR processes such as onboarding, offboarding, benefits enrollment, leaves of absence, and HRIS data management.
- Collaborate with HR Operations teams and Centres of Excellence for effective service delivery.
- Identify and support process improvements, leveraging technology and AI solutions.
- Own and maintain U.S. and Canada employee handbooks, including updates, annual refreshes, and policy governance.
- Manage global immigration support for visa-holding employees, including tracking timelines, coordinating documentation, and partnering with external immigration counsel and internal stakeholders.
- Provide HR support for audit and compliance requests (e.g., SOX, SOC 2, and related evidence/data requirements).
- Support strategic HRBPs and regional leadership by providing tactical insights and operational execution.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or related field
- Minimum of 3–5 years HR generalist or HRBP experience in multinational environments
- Good understanding of US and Canada employment law
- Experience with benefits and leave of absence administration
- Experience supporting immigration and/or mobility programs
- Proficiency in Workday HRIS, Workday Learning, and basic analytics tools; familiarity with AI in HR is a plus.
- Strong communication and interpersonal skills, ability to handle sensitive issues confidentially.
- Capable of balancing operational duties with strategic initiatives and identifying process improvements.
Benefits:
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
- Remote work options
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