Regional Principal Analyst, Falcon Complete
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Job Description
Regional Principal Analyst providing senior technical leadership for CrowdStrike’s Falcon Complete cybersecurity operations. Improving incident response, detection quality, remediation, and AI-driven automation across U.S. regional teams.
Responsibilities:
- Serve as principal technical advisor to Regional Directors and Senior Leadership on Falcon Complete service delivery
- Ensure technical consistency, quality standards, and best practices across regional operations
- Lead regional technical initiatives and coordinate with other Regional Principals
- Support Fireteam Principal Analysts on complex or ambiguous cases with second opinions, analysis, and technical guidance
- Perform independent technical analysis to validate or extend fireteam findings
- Conduct technical QA reviews of closed cases across fireteams and document findings
- Identify detection gaps, false-positive patterns, coverage opportunities, tooling improvements, telemetry improvements, and workflow improvements
- Identify regional trends in detection patterns, threat landscape, and case quality
- Identify analyst skill gaps and development opportunities
- Drive consistent operational standards and agentic toolset adoption
- Represent the regional technical perspective in cross-functional initiatives
- Work with Product and Engineering on detection gaps, platform bugs, and feature requests
- Coordinate with OverWatch and Intelligence on regional threat trends
- Partner with Regional Principal Analysts on technical review standards and case QA criteria
- Partner with Watchtower on detection tuning and coverage improvements
- Demonstrate industry thought leadership through blog posts, CrowdCasts, conference presentations, and speaking events
- Provide technical expertise on regional projects aligned with Falcon Complete and corporate goals
- Drive innovation in detection gaps, triage, remediation, and automation
- Collaborate with Section 3 AI Automation Team on regional automation opportunities
- Identify and implement efficiency improvements with measurable regional impact
- Work with minimal direction and a high degree of autonomy while remaining hands-on
- Provide consultative guidance to Regional Directors and Senior Leadership
Requirements:
- Extensive experience in multiple listed technical areas
- Expert-level experience leading and managing complex incident response investigations, including high-severity, multi-host, and multi-customer incidents from triage through remediation
- Proven experience investigating host/user compromises, organized crime groups, and sophisticated nation-state adversaries
- Deep expertise in attack vectors, threat actor TTPs, and advanced proficiency applying and extending MITRE ATT&CK
- Advanced forensic analysis across host, memory, and network artifacts
- Advanced static and dynamic malware analysis, including reverse engineering concepts and behavioral analysis
- Expert-level knowledge of Windows, Mac, and/or Linux operating systems, with depth in at least one
- Advanced experience administering and securing enterprise network environments
- Expert-level knowledge of network protocols and traffic analysis
- Deep expertise with Okta, Microsoft Entra ID, and Active Directory, including identity-based attack techniques
- Advanced experience investigating and remediating Microsoft 365 security incidents, including BEC and AITM attack chains
- Advanced proficiency querying and correlating logs across cloud platforms, network devices, identity providers, and email platforms within a SIEM environment
- Proven expertise developing and executing remediation plans for compromised environments
- Expert-level understanding of secure network architecture and advanced hands-on enterprise network troubleshooting
- Experience developing scripts and automation using Python, PowerShell, or Bash
- Experience with AI models, platforms, MCP servers, and agentic frameworks
- Experience applying AI across security operations, prompt engineering, workflow automation, and AI adoption
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows, improve efficiency, and drive business outcomes
- BA or BS / MA or MS degree in a listed technical field or related field; applicants without a degree but with relevant work experience and/or training will be considered
- May be required to periodically undergo and pass alcohol and/or drug tests during employment
- Must be eligible to work in the United States, as this is a U.S. candidate pay range
Benefits:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Bonuses
- Equity grants
- Health insurance
- 401k
- Paid time off
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