Regional Service Manager
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Job Description
Regional Service Manager supporting Gibraltar building products at Home Depot stores. Driving merchandising excellence, retailer relationships, product training, and regional sales growth.
Responsibilities:
- Serve as the primary field liaison between Gibraltar, retail partners, and consumers within an assigned territory
- Execute regional business plans aligned with company growth objectives
- Identify market opportunities, competitive threats, and operational improvements
- Perform market research and analysis and gather customer and consumer feedback
- Maintain accurate records of store visits and merchandising audits
- Conduct regular store visits to evaluate merchandising standards
- Audit product placement, signage, pricing, and planogram compliance
- Identify and report out-of-stock conditions and space erosion
- Build relationships with store managers, department managers, merchandising supervisors, and district leadership
- Train and coach retail teams on Gibraltar merchandising standards, product knowledge, and best practices
- Review product category merchandising and report on maintenance of standards and expectations
- Work with THD OSRs to educate them on Gibraltar’s portfolio
- Assist retail teams in understanding product features and customer benefits
- Monitor sales trends and recommend corrective actions
Requirements:
- Bachelor’s degree in business or related field preferred
- 1 to 3 years related sales experience; experience with Home Depot preferred
- Exceptional written and verbal communication skills
- Strong time management and organization skills
- Ability to analyze markets and competitive trends
- Ability to operate with a high sense of urgency and personal initiative
- Ability to respond to multiple deadlines while maintaining coordination and communication with colleagues and staff
- Commitment to quality, follow-through, and high attention to detail
- Ability to travel up to 70% of the time
Benefits:
- Company car
- Equal employment opportunity and reasonable accommodations in the application process
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