Release Customs Analyst
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Job Description
Release Customs Analyst processing U.S. shipments for Livingston’s global customs brokerage business. Reviewing customs entries, documentation, tariff codes and release requirements overnight.
Responsibilities:
- Process, rate where applicable, and release client shipments accurately and timely
- Create customs entries by reviewing documentation and selecting appropriate clients, vendors, keywords and HS codes
- Enter shipment information for release, rating and billing, ensuring mandatory fields are accurate and complete
- Determine value for duty and tariff treatment from invoice details and terms of sale
- Contact Release Import Analysts or client service teams regarding missing documentation, information or instructions
- Verify documentation for release conditions, compliance and rating compliance, including free trade certificates
- Follow SOPs, ESPs, business rules, special client instructions, notes and alerts
- Identify outdated procedures and recommend changes to improve efficiency and client service
- Research and respond professionally to Call Center requests by phone or email
- Prioritize work according to client and customs requirements and established standards
- Escalate two-step release requirements and authorization or release issues to appropriate analysts, supervisors or customs specialists
- Update, approve and release billing information as required
- Assist with billing and ASR automated systems rating and data entry where required
- Participate in the daily operation of Release Operations with other team members
- Use available system automation tools to support release processing
- Perform other related duties assigned by management and adhere to established policies and procedures
Requirements:
- High School/GED or equivalent required
- Working towards or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA is required if not already obtained
- Successful completion of the CCS examination is mandatory for further advancement
- Knowledge of Word and Excel software
- Excellent oral and written communication and organizational skills
- Client service-oriented interpersonal skills
- Ability to handle large volumes and meet tight deadlines
- Attention to detail, organization, completeness and accuracy
- Good analytical and problem-solving skills
- Ability to make decisions and recommendations within authorized limitations
- Excellent time management skills
- Ability to present a professional image
- Ability to use a personal computer and common business machines/software
- Ability to work Tuesday through Saturday, 1:30 am–10:00 am EST
Benefits:
- Incentive opportunities
- Comprehensive benefits
- Professional development
- Continuous learning opportunities
- Long-term support
- Flexible, growth-oriented work environment
- Recognition for achievements
- Accommodations throughout the recruitment process for applicants and employees with disabilities
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