Retention Strategist, Klaviyo, eCommerce Strategist
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Job Description
Retention Strategist specializing in Klaviyo, driving email campaigns for an eCommerce Growth Agency. Collaborating with brands to maximize retention strategies and performance analytics.
Responsibilities:
- Strategization, setup, optimization and email flows, campaigns, and ongoing management.
- Daily data analysis of campaigns and flows identifying areas of opportunity to improve performance of campaigns and maximize revenue
- Site popup and email split-tests and optimization to ensure we are getting the best return possible out of every send.
- Ad Copy that would leave Eugene Schwartz high-fiving you
- Technical setup of tracking scripts and conversion event codes
- Setup, management and optimization of the email/SMS experience.
- A list cleaning master
- Collaborate with internal Senior eComm Strategists and support team on cross-channel campaign co-ordination and performance reporting
- Liaise with clients and provide detailed reports and ongoing performance improvement plans for each month and quarter
- Always staying up to date with the latest changes on the platform, to the benefit of both our clients and the wider Right Hook team - we're all about ELEVATING ONE AND OTHER.
Requirements:
- 1-2+ years of eCommerce Email experience
- 1 - 2+ years of Klaviyo experience.
- Proven track record of exceptional Email campaigns and flow results managing 100,000 lists.
- Strong design and copywriting ability. We need emails to be on brand. You won't be designing it but need that eye and ability to communicate it.
- Strong Excel/Google Sheets skills
- Excellent Productivity and Prioritization skills
- Elite communication skills - both written and verbal
- Team player with a strong focus on clients success - we’re here to elevate one another.
Benefits:
- Solid base salary of USD $80-100k
- Access to training from some of the world’s elite digital marketers, courses and Email pros - we bring the industry names in every month to do account reviews and Q&A sessions.
- Get to work alongside some of the worlds most passionate and driven eCommerce Marketers on a daily basis. We are a super tight nit team of eCommerce Growth marketers and entrepreneurs - many of us having owned, run and exited our own ventures and or previously worked client-side.
- Have a support team to lean on assisting with communications, copy writing, video creation and graphic design. The more your accounts scale, the more resources you will have at your disposal.
- Strong career progression opportunity - we’re growing quickly and not looking to slow down, so we’re looking to develop leaders in-house that can move up as we grow, especially our Email Department - we want to build this department quickly over the next couple of years.
- The opportunity to work with some amazing established and up-and-coming brands across a range of verticals - fashion, health & fitness, jewelry and accessories, and beauty.
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