Ribbon SBC Implementation Engineer
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Job Description
SBC Implementation Engineer managing Ribbon SBC platforms and integrations for Microsoft Teams and Cisco Webex. Requires 3–7 years of experience in SBC, SIP, or VoIP roles.
Responsibilities:
- SBC Implementation & Integration
- Deploy, configure, and support Ribbon SBC platforms (SBC 1000/2000, SWe Edge, SBC SWe Lite).
- Implement SBC integrations for: Microsoft Teams Direct Routing, Cisco Webex Calling & Webex DI, SIP trunking with PSTN carriers.
- Configure: SIP normalization rules, Call routing and dial plans, Media and signaling security, NAT, firewall traversal, and codec policies.
- Voice & UC Connectivity Integrate SBCs with: CUCM, Microsoft Teams, Cisco Webex, Avaya, Nortel, or legacy PBXs.
- Support number porting, call routing validation, and failover testing.
- Assist with site turn-ups, migrations, and cutovers.
- Documentation & Knowledge Transfer Maintain configuration standards, call flows, and topology diagrams. Provide handover and training to NOC and operations teams. Support audits and customer documentation requests.
Requirements:
- 3–7 years of experience in SBC, SIP, or VoIP engineering roles.
- Strong hands-on experience with: Ribbon SBC platforms (Edge, SWe, SWe Lite)
- SIP, RTP, SRTP Codec negotiation and media flows
- NAT, firewall traversal
- Experience integrating SBCs with: Microsoft Teams, Cisco Webex, PSTN/SIP carriers
- Strong troubleshooting skills in voice and signaling environments.
Benefits:
- All your information will be kept confidential according to EEO guidelines.
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