Sage X3 Project Manager
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Job Description
Sage X3 Project Manager managing ERP implementations with a focus on client excellence. Collaborating to clarify requirements, propose solutions, and ensure smooth implementation.
Responsibilities:
- Act as the primary point of contact and trusted advisor for clients throughout the project lifecycle.
- Build and maintain strong, long-term relationships with client stakeholders to ensure satisfaction and foster ongoing engagement.
- Proactively manage client communications, providing strategic updates and anticipating needs to drive a positive experience.
- Collaborate cross-functionally to align project execution with client goals, ensuring outcomes meet or exceed expectations.
- Ensure a smooth transition to post-implementation support, maintaining continuity and client confidence.
- Develop comprehensive project plans outlining timelines, milestones, budgets, deliverables, and resource requirements.
- Lead team onboarding activities to ensure alignment and readiness for successful project execution.
- Distribute pre-kickoff materials and onboarding documentation to set clear project engagement expectations.
- Facilitate internal and client-facing kickoff meetings to establish shared goals, roles, and success criteria.
- Lead project execution in alignment with defined scope, timelines, and budgets.
- Assign and coordinate tasks across cross-functional teams to ensure timely and high-quality delivery.
- Review and approve project time entries to ensure accuracy and compliance.
- Oversee project financials, including revenue recognition and budget tracking.
- Facilitate the discovery, scoping, development, and delivery of change requests.
- Monitor project progress and proactively adjust plans to meet client expectations.
- Track key milestones and timelines, reallocating resources and adjusting workflows as needed.
- Manage third-party project deliverables and follow up to ensure timely closure.
- Serve as the primary liaison for all internal and external project stakeholders, ensuring clear and consistent communication throughout the project lifecycle.
- Lead regular project status meetings, tailoring cadence and format to project size and complexity.
- Distribute weekly status summaries, meeting recaps, and recordings, and maintain organized documentation within the designated project folder.
- Keep project plans, timelines, and budgets up to date, proactively communicating changes and impacts to stakeholders.
- Provide timely and strategic updates to clients and executive leadership to ensure alignment and transparency.
- Identify, assess, and address issues that may impact project scope, timeline, or deliverables.
- Monitor open issues to ensure timely resolution and maintain project momentum.
- Lead issue resolution efforts, collaborating with internal teams and stakeholders to keep projects on track.
- Proactively escalate risks and implement mitigation strategies to minimize disruption and ensure successful outcomes.
- Ensure all project deliverables are completed to defined quality standards and client expectations.
- Lead project closure meetings and coordinate seamless transitions to post-implementation support teams.
- Document lessons learned and contribute insights to continuous improvement initiatives and best practices.
- Provide strategic recommendations to enhance administrative and operational processes that support project delivery and client success.
Requirements:
- Minimum of 4 years of progressive experience leading ERP implementation projects for Sage X3 or similar ERP solutions (SAP, Oracle, Epicor, Infor, Syspro, ProccessPRO, MS Dynamics)
- Proven success managing end-to-end ERP projects within Process Manufacturing or Distribution Manufacturing.
- Demonstrated ability to deliver projects on time, within budget, and in scope, supported by a strong project management foundation.
- Solid understanding of ERP concepts; experience in process manufacturing or distribution manufacturing desired.
- Proven track record of achieving business objectives and meeting key performance metrics.
- Bachelor’s degree required.
- PMP Certification required.
Benefits:
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
- 8 Paid Holidays per year, including 1 floating holiday.
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