Sales Administrator

Posted 2ds ago

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Job Description

Sales Administrator processing B2B and B2C orders for an Australian business. Managing customer updates, delivery coordination, records, and order fulfillment remotely from the Philippines.

Responsibilities:

  • Process B2B and B2C customer orders accurately and efficiently
  • Manage orders from entry through to delivery
  • Liaise with customers regarding order updates, delivery schedules, and inquiries
  • Coordinate with Sales, Warehouse, and Accounts teams to ensure smooth operations
  • Maintain customer records, product information, and system data
  • Monitor order progress and proactively resolve issues
  • Support customers, sales operations, and order fulfillment across multiple channels

Requirements:

  • At least 2 years of experience in Sales Administration, Order Processing, Customer Service, or a similar role
  • Strong experience processing customer orders in a high-volume environment
  • Excellent attention to detail and data accuracy
  • Intermediate Excel skills including formulas and pivot tables
  • Comfortable using multiple systems, portals, and software platforms
  • Strong customer service and communication skills
  • Experience with catalog maintenance, data entry, and sales support functions
  • Ability to manage competing priorities and adapt to different workflows
  • Comfortable working fixed early morning hours aligned with Australian Eastern Time
  • Must be based in the Philippines, as the schedule is specified in PH Time

Benefits:

  • Permanent work-from-home setup
  • Stable long-term opportunity
  • Exposure to an Australian business environment
  • Collaborative and supportive team culture
  • Opportunity to expand your skills in ERP systems, customer operations, and sales administration
  • Finish work early and enjoy your afternoons free
  • Learning opportunities, mentoring, and support
  • Team-building events and company-wide celebrations
  • Wellness programs
  • World-class office spaces
  • Work directly with international clients and their teams