Sales Phone Agent
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Job Description
Sales Phone Agent managing inbound and outbound calls for LawnStarter's services. Working remotely and exceeding sales metrics while maintaining high-quality customer communication.
Responsibilities:
- Manage inbound and outbound warm calls (approx. 200+ weekly)
- Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans
- Meet and exceed sales metrics and quality standards
- Demonstrate exceptional communication skills with U.S. customers
- Maintain accurate CRM records and uphold data protection policies
Requirements:
- High school graduate; college preferred
- Excellent written and spoken English
- At least 2 years of telesales or BPO experience
- Familiarity with CRM/VoIP tools (Google Suite preferred)
- Desktop/laptop with camera (Core i5, 8GB RAM minimum), dual monitors, noise-canceling headset
- 25 Mbps connection with 10 Mbps backup
- Quiet, dedicated workspace
Benefits:
- $6/hr, plus incentive pay
- Work from the comfort of your own home
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