Salesforce Consultant, Business Analyst
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Job Description
Salesforce Consultant & Business Analyst supporting CRM Practice by integrating business requirements with technology solutions. Preparing and facilitating client workshops and translating requirements into detailed user stories.
Responsibilities:
- You act as an "integrator" between business requirements and technology solutions to identify and deliver solutions to client challenges
- Prepare and facilitate client workshops to gather requirements
- Translate requirements into detailed user stories through close collaboration with the client
- Throughout the client project, you are part of the development team and keep the client and project stakeholders informed about progress
- Participate in QA and UAT activities
- Stay up to date on the latest innovations, trends and developments around Salesforce to provide clients with the most modern solutions
- Continue to develop your skills through specific Salesforce training and targeted mentoring
- Analyze data and continuously create reports to improve insights and knowledge
- Actively participate in internal initiatives and innovation projects
Requirements:
- At least 2 years of professional experience in consulting or a related, comparable industry
- Solid experience in capturing functional requirements, for at least 2 years
- At least 2 years of experience with Salesforce Sales, Service, Marketing, or Commerce Cloud
- Salesforce certifications are an advantage
- Practical experience configuring Salesforce formulas, Process Builder, and Flows
- Proactive and solution-oriented working style
- Able to work fully remotely and experienced in remote team environments
- Experience with industry Clouds such as Consumer Goods Cloud or Nonprofit Cloud is an advantage
- Fluent English is required
- Additional language skills are an advantage
Benefits:
- Flexible working hours
- Professional development opportunities
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