Senior Salesforce Consultant – Professional Services
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Job Description
Senior Salesforce Consultant focusing on Sales Cloud implementations at WorkSpan. Leading customer design workshops and ensuring successful Salesforce integration and optimization.
Responsibilities:
- Act as the primary WorkSpan technical consultant for enterprise customers.
- Lead discovery and design workshops to understand business objectives and map them to Salesforce and the WorkSpan virtual data model.
- Partner closely with customer stakeholders, internal Product, Engineering, and Sales teams.
- Translate executive‑level goals into clear technical designs, user stories, and delivery plans.
- Lead end‑to‑end Salesforce Sales Cloud implementations involving the WorkSpan Managed Package.
- Configure and customize Salesforce objects, fields, flows, approval processes, reports, dashboards, and security models.
- Perform gap analysis to distinguish configuration vs. customization and recommend scalable solutions.
- Own installation, upgrades, versioning, and configuration of the WorkSpan Managed Package.
- Design and implement integrations between Salesforce and partner ecosystems such as AWS ACE, Microsoft Partner Center, and other PRM / B2B platforms.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, Business, or equivalent experience.
- 4–5 years of hands‑on Salesforce experience, with a strong focus on Sales Cloud.
- Deep expertise in debugging, SOQL, Flow Automation, and Salesforce data modeling.
- Proven experience working with Managed Packages and AppExchange constraints.
- Fundamental knowledge in Salesforce integrations (REST/SOAP APIs, middleware, third‑party platforms).
- Experience supporting B2B, partner, or co‑selling business models.
- Excellent communication skills with the ability to lead customer discussions and explain technical concepts to non‑technical audiences.
- Comfortable working in Agile, fast‑paced, customer‑facing environments.
Benefits:
- Comprehensive medical coverage and monthly wellness stipend.
- Unlimited PTO, paid holidays, and parental leave.
- Competitive salary, equity, and performance incentives.
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