Salesforce Consultant – Education Cloud
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Job Description
Salesforce Consultant focused on Education Cloud implementations with a strong emphasis on data integrity and client requirements. Working for Cherokee Federal, specializing in federal contracting solutions.
Responsibilities:
- Serve as a functional and technical consultant supporting Salesforce Education Cloud implementations, ensuring solutions align with Salesforce best practices.
- Collaborate with education-sector clients to translate business requirements and operational needs into effective Education Cloud configurations and solutions.
- Support solution design including data models, integrations, and declarative automation.
- Assist with legacy data migrations from student information systems or custom education platforms into Salesforce Education Cloud.
- Support development of Entity Relationship Diagrams (ERDs) and documentation aligned with Education Cloud data standards.
- Evaluate and recommend Salesforce-native tools to support implementation goals (e.g., OmniStudio, Marketing Cloud, Tableau).
- Work closely with business analysts, developers, and architects to implement and configure Education Cloud solutions.
- Participate in design sessions, solution reviews, and system configuration activities throughout the project lifecycle.
- Contribute to solution demonstrations, workshops, and client discussions as needed.
- Stay informed on the Education Cloud roadmap and new Salesforce platform capabilities.
- Assist the project manager with solution planning and implementation timelines.
- Support configuration of Student Management (Academic Operations) and Alumni functionality within Education Cloud.
- Contribute to project documentation for internal and external stakeholders.
- Performs other job-related duties as assigned
Requirements:
- 14 years of general work experience (Bachelor’s degree not required).
- 5+ years of Salesforce experience supporting implementations, configuration, or consulting engagements.
- Experience implementing solutions using Salesforce Education Cloud, Experience Cloud Sites, and the Education Cloud data model.
- Experience supporting data migration activities from legacy education systems into Salesforce.
- Understanding of ERDs, data relationships, and custom object/field design to support education use cases.
- Experience with OmniStudio, Flow, and declarative automation tools.
- Familiarity with Agile delivery methodologies and collaborative team environments.
- Strong written and verbal communication skills with the ability to explain technical solutions to both technical and non-technical stakeholders.
- Salesforce Certified Education Cloud Consultant.
- Salesforce certifications such as Platform App Builder, Advanced Administrator, or other Salesforce Consultant certifications (Education, Service, Sales, Experience Cloud) are preferred.
- Salesforce OmniStudio Consultant or Developer certification is a plus.
- An understanding of data migration from a legacy system to Salesforce implementations is highly preferred.
- Maintain Salesforce certifications and be willing to assign them to Cherokee Federal; seek to earn additional Salesforce certifications.
- U.S. Citizenship is required.
- Must be eligible to obtain and maintain a Government Security Clearance, if necessary.
- Must pass pre-employment qualifications of Cherokee Federal.
Benefits:
- Medical
- Dental
- Vision
- 401K
- Other possible benefits as provided. Benefits are subject to change with or without notice.
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