Salesforce Consultant – LATAM
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Job Description
Salesforce Consultant managing multiple nonprofit implementations of Salesforce CRM while collaborating and following Agile methodology. Engaging with stakeholders for requirement gathering and solution delivery.
Responsibilities:
- Perform requirements gathering, analysis, and documentation
- Convey complex requirements to both internal and external stakeholders
- Develop solution documents, requirement documents, discovery documents for internal and external review
- Work on multiple projects and competing priorities simultaneously
- Showcase (demonstrate) work deliverables to both internal and external stakeholders
- Execute all project work in following Agile methodology
- Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams
- Manage task and work tickets, including description and acceptance criteria
- Continually develop a deeper understanding of the business best practices for associations and nonprofits, particularly concerning the implementation of technology
- Work in tandem with project managers and development teams to ensure on-time, on-budget work products
- Support the project team in identifying training needs for team members as well as clients
- Documentation of standard operating procedures
Requirements:
- Bachelor’s Degree or higher, or equivalent work experience
- 2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
- 2+ years of business analysis experience for technology or technology services implementation projects
- Excellent oral and written English communication skills (writing sample required)
- Experience gathering requirements, writing solution documents and writing SOPs
- Agile project experience and at least one Agile methodology certification
Benefits:
- Dynamic, fast-paced hybrid and remote work environment
- Prioritizes innovation, trust, and community
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