Security Platform Engineer
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Job Description
Security Platform Engineer at Jolera overseeing endpoint, identity, and cloud defenses. Responsible for security products management, automation, and customer satisfaction improvements.
Responsibilities:
- Administer & Support Security Products – Own day-to-day operation of CrowdStrike, SentinelOne, Proofpoint, Qualys, Microsoft, and our Cyber-Awareness Training suite.
- Deploy & Configure – Support Migrations, build repositories, and fine-tune policies and tasks across platforms.
- Troubleshoot & Escalate – Act as the SME for complex security incidents, providing Tier-3 support to our operations team.
- Identity Protection – Monitor Azure AD / Microsoft Entra ID and Okta, enforce least-privilege access, and remediate identity-based threats.
- Automate & Optimize – Script (PowerShell/Python) to speed deployment, reporting, and continuous configuration compliance.
- Document & Improve – Maintain clear exception/run-book documentation and drive process improvements that elevate customer satisfaction.
Requirements:
- Experience with Endpoint Security Solutions: Proven hands-on experience administering and supporting a variety of endpoint security products, including but not limited to CrowdStrike, SentinelOne, Qualys, and email security solutions like Proofpoint.
- Operating System Expertise: Strong proficiency in Microsoft Windows operating systems (client and server versions), including administration, troubleshooting, and understanding of security configurations.
- Identity Security Expertise: Administered Azure AD / Entra ID or Okta: conditional access, MFA, PIM, SSO, SAML/OIDC.
- Networking Fundamentals: Solid understanding of networking concepts (TCP/IP, DNS, firewalls, proxies) as they relate to endpoint security communication and troubleshooting.
- Automation Skills: Demonstrated experience in scripting and automation (e.g., PowerShell, Python) to streamline security operations, agent deployment, policy management, and reporting.
- Subject Matter Expertise: Ability to act as a subject matter expert for operating, troubleshooting, installing, and configuring diverse security solutions.
- Documentation & Communication: Strong ability to maintain relevant documentation for exceptions and processes, and excellent verbal and written communication skills for technical and non-technical audiences.
- Customer Focus: A strong commitment to identifying and driving process improvements to ensure improved customer satisfaction
- Ownership Mindset: A proactive and responsible approach to tasks and projects, taking full accountability for outcomes.
- Preferred Qualifications: Vendor Specific Certifications (CrowdStrike, SentinelOne, Proofpoint)
- CompTIA Cybersecurity Analyst
- CompTIA Network+
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Security Administrator Associate
- Azure Security Engineer Associate
Benefits:
- Remote work
- Competitive compensation package and comprehensive benefits
- Professional development including certifications and specialized training
- Exposure to cutting-edge technologies and globally recognized projects
- Work with diverse international teams and Fortune 500 clients
- Career advancement opportunities within a growing global organization
- Collaborative and innovative work culture that values your contributions
- Regular company events, recognition programs, and celebrations
- Opportunity to build a portfolio of high-impact, global-scale projects
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