Senior Account Executive, IT Support Products
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Job Description
Senior Account Executive selling GoTo’s SaaS IT support products. Managing territories, renewals, outbound pipeline, partner sales, and customer relationships remotely across the US.
Responsibilities:
- Take ownership of an assigned territory, including existing customers and in-progress opportunities, and manage it toward quota
- Grow existing accounts through upsells and upgrades
- Protect revenue by partnering with the Renewals team, especially on at-risk renewals
- Build net-new pipeline with a dedicated BDR through weekly strategy sessions and outbound prospecting
- Collaborate with Sales Engineering, project managers, product, legal and contracts, and Regional Partner Managers
- Work with value-added resellers and strategic partners to source and close business
- Plan the week, qualify and disqualify opportunities quickly, forecast accurately, and maintain Salesforce records
Requirements:
- 3+ years of sales experience, ideally in B2B SaaS
- Strong sales track record
- Proven ability to prospect and uncover customer needs through consultative discovery
- Self-motivated, with clear, proactive communication across internal teams
- Consistent, timely follow-up cadence with customers
- Comfortable using Salesforce
- Ability to work closely with BDR, Sales Engineering, and project management teams
- Ability to travel occasionally for customer on-sites
- Ability to attend 1–2 partner, product, or marketing events per quarter
Benefits:
- Comprehensive health benefits
- Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
- Tuition reimbursement
- Instructor-led and on-demand learning and development programs
- The Thrive Global Wellness Program
- Confidential Employee Assistance Program (EAP)
- Wellness app and one-on-one wellness coaching
- Employee Resource Groups (ERGs)
- GoTo Gives
- Charitable matching
- Flexible work arrangements/resources and support to thrive at work and at home
- Variable pay component (compensation extra; amount not specified)
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