217 Remote IT Support Jobs
Explore top remote it support jobs and find flexible roles such as support engineer, network operations, network engineer on Kickstart Remote. Work from anywhere and advance your career today!
Lead Enterprise Architect
Lead enterprise architecture strategy and modernization for Humana’s healthcare insurance and care-delivery platforms. Govern cloud, application, and technology transformation across enterprise domains.
Technical Support Specialist – Clinical Workflow, Parts Support
Technical support specialist resolving complex clinical workflow and parts cases for Capsa. Diagnosing hardware/software issues, reducing escalations, and coaching frontline support.
Senior IT Engineer
Senior IT Engineer owning Posit's core IT platforms, endpoints, and enterprise AI infrastructure. Advancing GitOps, automation, security, audits, and technical mentorship for a distributed workforce.
IT Specialist – Service Desk Support, Systems Administrator
IT Specialist supporting Lynker, a scientific and technical services company, with SWPC service desk operations. Administering Windows systems, security, devices, and 24/7 space-weather infrastructure.
DevSecOps IT Engineer
DevSecOps consultant implementing cloud security solutions for evoila Frankfurt GmbH customers. Automating Kubernetes security with Python, Terraform, and GitOps.
Head of IT Infrastructure – Security
Leitung der IT-Infrastruktur und Cybersecurity beim europäischen Verpackungs- und Kontraktlogistikanbieter AXXUM. Sicherstellung eines stabilen, sicheren IT-Betriebs an deutschen und europäischen Standorten.
IT Infrastructure Analyst – SecOps
Analista Linux sustentando ambientes corporativos e de clientes da Unifique, provedora brasileira de telecomunicações. Corrigindo vulnerabilidades, aplicando patches e tratando incidentes em infraestrutura crítica.
Office 365 & Azure Support IT Administrator
Office 365 and Azure IT Administrator providing Tier 2/3 cloud support for regulated organizations. Presidio delivers cybersecurity, cloud computing, AI, and managed technology solutions.
Help Desk Manager
Help Desk Manager overseeing U.S. first- and second-level hardware, software, and network support. Supervising specialists and maintaining corporate technology systems.
Help Desk Manager
Help Desk Manager overseeing remote first- and second-level hardware, software, and network support. Supervising specialists, resolving technical issues, and maintaining corporate IT systems.
Senior Consultant, Technical IT Infrastructure
Senior Consultant securing German clients’ IT infrastructures at an independent IT management and cybersecurity consultancy. Leading assessments, audits, security architectures, and cybersecurity improvement projects.
Enterprise Architect
Enterprise Architect designing integrated wireless communications, private cellular, and physical security solutions for enterprise customers. Leading technical sales pursuits, architecture governance, and customer engagements for nationwide technology provider.
IT Help Desk Coordinator
IT Help Desk Coordinator supporting Golden 1 Credit Union's systems, access, devices, and banking technology remotely in California. Troubleshooting enterprise applications, hardware, software, networks, and user access.
Technical Customer Support
Technical Customer Support specialist troubleshooting Sync’s cloud storage and file-sharing platform. Resolving technical, account, and billing issues while collaborating with product and development teams.
Technical Support Specialist
Technical Support Specialist providing global field and phone troubleshooting for customers. Documenting cases, resolving escalations, and supporting 24/7 service operations.
IT Support – Operations Specialist
IT Support & Operations Specialist managing infrastructure, SaaS, and user support for Social Discovery Group’s global social platforms. Remote Serbia role covering cloud operations, procurement, and device lifecycle.
Associate IT Support Specialist
IT Support Specialist providing application support for Thrivent, a membership-owned financial services organization. Troubleshooting incidents, validating systems, and supporting users and IT partners.
Tier 2 Help Desk Specialist – Part-Time, Weekend Night Shift
Tier 2 help desk specialist providing advanced client support for CGI, an IT and business consulting firm. Resolving complex issues during weekend night shifts.
Technical Support Specialist – Microsoft 365
Freelance Microsoft 365 support specialist troubleshooting Exchange, Teams, SharePoint, Azure, and other cloud services for Gigmo Solutions’ business customers. Handling escalations, SLA-based tickets, and technical issues through resolution.
Senior Technical Customer Support Engineer
Technical Support Engineer supporting India-based ClickHouse customers using cloud and open-source analytics databases. Providing 24x7 technical guidance, troubleshooting, documentation, and cross-functional support across APJ and EMEA.
Remote it support salary expectations & hiring insights
Looking to build your career in it support?
According to our job data analysis, the average remote it support salary is $103,358 per year, based on insights from over 221 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote it support technicians continues to grow rapidly, with top companies like SGS and CVS Health offering roles such as Support Engineer and Network Operations.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $51,056 |
| Mid-level | $94,220 |
| Senior | $108,361 |
| Lead | $154,302 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (15.2%) as the must-have skill for remote it support roles. Azure (8.6%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
15.2%
8.6%
5.9%
5.5%
5.2%
Companies leading remote hiring
Organizations such as SGS (8), CVS Health (4), ibex. Pakistan (4), Travelers (3), and TD (3) have published the most openings lately, offering a snapshot of the employers investing in distributed it support talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed it support technicians openings, capturing 69.4% of the listings we track. 🇨🇦 Canada adds another 11.1%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
25 listings
4 listings
3 listings
2 listings
2 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 68.4% of verified postings. High School requirements show up in 20.4% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
68.4% of postings
20.4% of postings
8.6% of postings
2.6% of postings
Ask our talent partners
FAQs about It Support
Quick answers we share most often with job seekers exploring it support paths.
Question 1What skills do you need to get a remote IT Support job?
You need strong troubleshooting skills for operating systems like Linux and MacOS, plus experience with cloud platforms such as Azure or AWS. Excellent communication and the ability to manage tickets remotely are also essential for success.
Question 2What qualifications do you need to get a remote IT Support job?
Most employers look for a degree in Information Technology or a related field, along with practical certifications like CompTIA A+. Hands-on experience with cloud services or specific operating systems can also strengthen your application.
Question 3What are the responsibilities of someone who does a remote IT Support job?
A remote IT Support professional resolves user issues through help desk tickets, phone calls, or live chat. They also maintain systems, perform software updates, and monitor network health for a distributed workforce.
Question 4What are the benefits of a remote IT Support job?
This role offers great flexibility, allowing you to work from any location with a good internet connection. You also gain exposure to diverse technologies and a better work-life balance without a daily commute.
Question 5What does a typical day look like for a remote IT Support professional?
A typical day involves triaging new support tickets, assisting users via remote desktop tools, and documenting solutions in a knowledge base. You might also join team meetings to coordinate on larger technical issues.
Question 6What tools do remote IT Support teams commonly use?
Teams rely on ticketing systems like Jira Service Management and remote access software such as TeamViewer. They also use communication platforms like Slack and Microsoft Teams for daily collaboration.
Question 7How can you grow your career as a remote IT Support professional?
You can advance your career by earning advanced certifications in cloud technologies like AWS or Azure. Seeking roles with more complex system administration or security tasks also creates paths for growth.
Question 8Why is IT Support important in remote-first companies?
IT Support keeps the entire workforce connected and productive by resolving technical issues that block their work. They maintain the security and reliability of the digital tools that remote teams depend on every day.