236 Remote IT Support Jobs
Explore top remote it support jobs and find flexible roles such as support engineer, network operations, network engineer on Kickstart Remote. Work from anywhere and advance your career today!
Technical Support Specialist
Technical Support Specialist supporting customers using Radicle Health’s human services software products. Troubleshooting product, reporting, and integration issues while improving documentation and customer experience.
Manager, IT Service – Software Asset Management
IT Service Manager leading Centene’s enterprise software asset management, licensing governance, and ITSM operations. Partnering across technology, finance, legal, and procurement to optimize compliance and costs.
IT Administrator
IT Administrator owning Google Workspace, SaaS access, help desk, and remote support. Supporting RemoteLegalStaff’s global legal staffing operations across distributed teams.
Technical Support Specialist – L2/L3
Technical Support Specialist resolving complex software and hardware issues for Auditdata’s healthcare technology products. Managing enterprise accounts, escalations, documentation, and customer support reporting.
Technical Support Specialist – L2/L3
Technical Support Specialist resolving Auditdata healthcare software and hardware issues for enterprise customers. Managing escalations, knowledge bases, SLAs, and weekly account reviews remotely from the Philippines.
IT Support Specialist, French
IT-Support-Spezialist für französischsprachige Kunden beim deutschen IT-Dienstleister DATAGROUP. Bearbeitung, Klassifizierung und Überwachung technischer Tickets im Service Desk.
Technical Customer Support Engineer
Technical support engineer resolving customer app issues for Hercules’ AI-powered app platform. Improving the platform, automating support, and handling production incidents.
Technical Customer Support Engineer
Technical support engineer resolving customer app issues and improving Hercules’ AI platform. Supporting APAC customers through debugging, automation, documentation, and incident response.
Trainer / Instructor for IT Specialist in Application Development Retraining Program
Ausbilder:in für Softwareentwicklung bei WBS TRAINING, einem Anbieter beruflicher Weiterbildung. Durchführung von Remote-Unterricht und Kompetenzentwicklung für angehende Fachinformatiker:innen.
Trainer – Instructor for Career Retraining as an IT Specialist – Systems Integration (m/f/d)
Remote-Ausbilder:in für Fachinformatiker:innen Systemintegration bei WBS TRAINING. Gestaltung von Unterricht, Lernmaterialien und Kompetenzmessungen im digitalen Lernraum.
Trainer, Instructor for Retraining Program: IT Specialist in Application Development
Ausbilder:in für Softwareentwicklung bei WBS TRAINING, einem Bildungsanbieter. Vermittlung von Fachinformatik-Inhalten remote aus dem Homeoffice.
Help Desk Analyst
Remote Help Desk Analyst resolving end-user technology issues for a major cruise and leisure travel company. Supporting Windows, Microsoft 365, networking, Active Directory, and Exchange environments.
Lecturer in IT Administration and Cybersecurity
IT-Administration- und Cyber-Security-Dozent beim Berliner EdTech-Unternehmen Syntax Institut. Durchführung von Online-Kursen und Entwicklung praxisnaher Lehrmaterialien.
Field IT Engineer
Field IT Engineer supporting Republic Services’ waste, recycling, and environmental-services infrastructure across the USA. Managing field networks, servers, hardware, vendors, and Cisco VOIP systems.
Field IT Engineer
Field IT Engineer supporting Republic Services’ waste and recycling field operations across the USA. Managing networks, field infrastructure, Cisco VOIP, vendors, and level-two technical support.
Field IT Engineer
Field IT Engineer supporting IT infrastructure, networks, servers, and Cisco VOIP for Republic Services’ waste and recycling operations. Providing remote and on-site field support across the USA.
HR IT Specialist, Workforce Scheduling
HR-IT specialist managing ORTEC and LOGA workforce scheduling systems for AGAPLESION’s healthcare network. Supporting digital workforce planning, time management, configurations, testing, and user training remotely.
Senior Manager – IT Compliance
Senior IT Compliance Manager leading Hyatt’s PCI DSS compliance, assessments, and payment security controls. Managing cross-functional teams and annual certification activities for global hospitality operations.
Technical Customer Support Engineer
Technical Customer Support Engineer diagnosing complex customer issues for Vectra’s AI-driven cyber threat detection platform. Supporting global customers through Linux, networking, cloud, and security expertise.
Technical Support Specialist, Homeless Services
Technical Support Specialist supporting HMIS users and systems for ICF’s homelessness-services programs. Troubleshooting applications, managing documentation, testing releases, and improving training.
Remote it support salary expectations & hiring insights
Looking to build your career in it support?
According to our job data analysis, the average remote it support salary is $103,358 per year, based on insights from over 221 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote it support technicians continues to grow rapidly, with top companies like SGS and CVS Health offering roles such as Support Engineer and Network Operations.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $51,056 |
| Mid-level | $94,220 |
| Senior | $108,361 |
| Lead | $154,302 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (15.2%) as the must-have skill for remote it support roles. Azure (8.6%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
15.2%
8.6%
5.9%
5.5%
5.2%
Companies leading remote hiring
Organizations such as SGS (8), CVS Health (4), ibex. Pakistan (4), Travelers (3), and TD (3) have published the most openings lately, offering a snapshot of the employers investing in distributed it support talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed it support technicians openings, capturing 69.4% of the listings we track. 🇨🇦 Canada adds another 11.1%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
25 listings
4 listings
3 listings
2 listings
2 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 68.4% of verified postings. High School requirements show up in 20.4% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
68.4% of postings
20.4% of postings
8.6% of postings
2.6% of postings
Ask our talent partners
FAQs about It Support
Quick answers we share most often with job seekers exploring it support paths.
Question 1What skills do you need to get a remote IT Support job?
You need strong troubleshooting skills for operating systems like Linux and MacOS, plus experience with cloud platforms such as Azure or AWS. Excellent communication and the ability to manage tickets remotely are also essential for success.
Question 2What qualifications do you need to get a remote IT Support job?
Most employers look for a degree in Information Technology or a related field, along with practical certifications like CompTIA A+. Hands-on experience with cloud services or specific operating systems can also strengthen your application.
Question 3What are the responsibilities of someone who does a remote IT Support job?
A remote IT Support professional resolves user issues through help desk tickets, phone calls, or live chat. They also maintain systems, perform software updates, and monitor network health for a distributed workforce.
Question 4What are the benefits of a remote IT Support job?
This role offers great flexibility, allowing you to work from any location with a good internet connection. You also gain exposure to diverse technologies and a better work-life balance without a daily commute.
Question 5What does a typical day look like for a remote IT Support professional?
A typical day involves triaging new support tickets, assisting users via remote desktop tools, and documenting solutions in a knowledge base. You might also join team meetings to coordinate on larger technical issues.
Question 6What tools do remote IT Support teams commonly use?
Teams rely on ticketing systems like Jira Service Management and remote access software such as TeamViewer. They also use communication platforms like Slack and Microsoft Teams for daily collaboration.
Question 7How can you grow your career as a remote IT Support professional?
You can advance your career by earning advanced certifications in cloud technologies like AWS or Azure. Seeking roles with more complex system administration or security tasks also creates paths for growth.
Question 8Why is IT Support important in remote-first companies?
IT Support keeps the entire workforce connected and productive by resolving technical issues that block their work. They maintain the security and reliability of the digital tools that remote teams depend on every day.