Senior Business Analyst – IT
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Job Description
Business Analyst connecting business and IT at Cibra, a leading fertilizer company in Brazil. Managing systems and providing technical support for internal and market systems.
Responsibilities:
- Administer and maintain internally developed web systems and third‑party market systems, ensuring availability, stability, and performance.
- Act as the primary technical support contact for users, triaging, diagnosing, and resolving incidents.
- Gather functional and technical requirements, map processes, and propose improvements.
- Manage the lifecycle of IT requests from functional specification through to user acceptance testing.
- Monitor technology vendors and partners, ensuring compliance with SLAs.
- Conduct technical and functional feasibility analyses for new requests and projects.
Requirements:
- Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration, or related fields.
- Postgraduate degree in Software Engineering or related fields preferred.
- Programming in Python, including object-oriented programming (OOP), exception handling, and data structures.
- Knowledge of web frameworks for APIs and applications (Django, FastAPI, Flask).
- Experience with relational databases and SQL (PostgreSQL, MySQL) and NoSQL databases.
- Data and automation knowledge using libraries such as pandas, NumPy, scikit-learn, and automation/web crawling tools (Scrapy, Selenium).
- Basic DevOps knowledge, including Git/GitHub and containerization with Docker.
- Participation in requirements analysis, project oversight with consultancies, validation of automations, ETL processes, and data and AI initiatives.
- Software quality assurance through unit and integration testing.
Benefits:
- Fully remote (no corporate office)
- Great Place to Work certified
- Innovation in our DNA
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