Senior College Counseling Manager – Player-Coach
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Job Description
Senior College Counseling Manager at ESM Prep leading a team of college coaches while managing personal student roster. Focusing on mentorship, quality control, and operational excellence in college counseling.
Responsibilities:
- People Leadership & Mentorship: Lead and develop a team of college coaches, conducting regular 1-on-1s, performance reviews, and professional development sessions to ensure best-in-class advice.
- Quality Control & Oversight: Review student college lists, essays, and strategic plans created by your team to ensure every family receives the expert guidance that defines the ESM | CMP experience.
- Operational Management: Collaborate with sales and department leadership to manage counselor capacity, maintain the sales/service matrix, and hit quarterly performance targets.
- Onboarding & Training: Join the recruiting process and lead the training/shadowing for new hires, integrating them into the Guidewell culture and resource library.
- Senior College Coaching: Act as a "Player-Coach" by guiding your own small roster of students through the search, planning, and application process with strategic excellence.
- Industry Thought Leadership: Lead webinars and events, develop new counseling resources, and stay on the cutting edge of admissions trends to build our presence as industry leaders.
Requirements:
- 5+ Years of College Counseling Experience: A proven track record of student success and deep fluency in the current US college admissions landscape.
- 3+ Years of Leadership Experience: Demonstrated ability to manage team performance, foster psychological safety in remote environments, and coach professionals toward annual goals.
- Operational Excellence: Proficiency in data-driven decision-making, capacity management, and maintaining operational systems.
- Technical Tool Belt: Expert-level proficiency with CRM tools and project management software (experience with Asana, Airtable, or Notion is highly preferred).
- Communication Skills: Exceptional public speaking presence for webinars and the ability to provide high-level strategic feedback on student work.
Benefits:
- Health & Wellness: Company-sponsored medical, dental, vision, and life insurance.
- Future Planning: 401(k) with company match available after one year.
- Work-Life Balance: Generous holiday schedule and paid-time-off (PTO).
- Exclusive Discounts: Employee discounts on all Guidewell Education services.
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