Senior Consultant, Professional Services
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Job Description
Senior Consultant implementing Arkestro’s AI-powered procurement platform for enterprise customers. Leading procurement transformation, solution delivery, and cross-functional project execution.
Responsibilities:
- Work directly with the customer, along with the project team, to implement the Arkestro system in the customer’s procurement process.
- Utilize functional, technical, and product expertise to deliver best-in-class solutions for Arkestro customers
- Review, analyze, and evaluate existing customers’ procurement processes and templates in order to effectively map them to the Arkestro solution
- Act as lead across cross-functional teams to prepare the overall project plan and drive it through successful completion
- Partner with business leads and IT team members to identify system or process improvements and enhancements. Be willing to challenge the status quo with new ideas and solutions
- Act as the primary point of contact for system-based sustaining issues, product enhancements, and change requests
- Provide training, mentoring, and overall knowledge transfer related to solution functionality as well as development and testing methodologies
Requirements:
- US-based.
- Minimum of 6 years of experience as either an implementation consultant, business analyst, or project manager. This includes periods of working onsite and remotely for customers.
- Excellent communication skills with the ability to effectively engage and collaborate with stakeholders at all levels of the organization.
- Ability to effectively resolve/drive the resolution of most complex problems that require the creation of new and innovative approaches
- Ability to lead through influence and establish oneself as a trusted advisor with all stakeholders
- Resilient in a changing environment and able to prioritize and manage across multiple deliverables and stakeholder groups.
- Solves complex problems with meticulous attention to detail and exercises sound judgment based on analysis of multiple information sources
- Passionate about working with disruptive technology and being at the forefront of helping customers be successful
- Willing to travel 35% of the time or more
- Ideally has procurement experience with relevant processes, tools, and the broader systems landscape
Benefits:
- Competitive salary and startup equity
- Medical, Dental, Vision insurance premiums covered up to 100% (employee only)
- 401K discretionary employer matching
- Unlimited PTO
- A remote-first team with regular opportunities to get together in person for team building, design sprints, and customer visits
- Annual budget of $1,000 for learning and professional development
- Diverse, inclusive, highly collaborative, and vibrant culture
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