Senior CRM Analyst – iGaming
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Job Description
Senior CRM Analyst for a gaming startup, optimizing CRM campaigns and strategies in a remote role. Work independently in a cross-disciplinary team focused on data-driven decisions.
Responsibilities:
- Operar e otimizar campanhas no FastTrack CRM (e-mail, push, SMS, in-app)
- Criar e gerenciar fluxos de automação, segmentação e jornadas de jogadores
- Analisar performance de campanhas e propor melhorias com base em dados
- Desenvolver estratégias de retenção, reativação e fidelização
- Monitorar KPIs de CRM: churn, LTV, reativação e engajamento
Requirements:
- Experiência comprovada com FastTrack CRM
- Vivência no setor de iGaming
- Inglês intermediário a avançado
- Perfil analítico com domínio de métricas de retenção
- Autonomia para operar de forma independente em ambiente 100% remoto
Benefits:
- Regime: PJ
- Remuneração: R$ 10.000/mês
- Modalidade: 100% remoto
- Possibilidade de crescimento real em curto prazo

Associated Nerd Global
Hunters que buscam geeks para vagas de Tecnologia, UX, UI, Designer, Inovação entre outras ;)
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