Senior Design Strategist
Posted 18hrs ago
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Job Description
Senior Design Strategist at LINK leveraging human-centered design to tackle client challenges. Leading strategic direction and collaboration with clients and internal teams.
Responsibilities:
- Lead deep collaboration with engineering teams and subject matter experts to shape strategy grounded in technical realities and human needs.
- Act as a strategic bridge between technical and non-technical stakeholders, aligning perspectives and driving shared understanding at the program and portfolio levels.
- Inform product, service, and program strategy through research-driven insights that influence direction, prioritization, and decision-making.
- Define content strategy, information architecture, and experience frameworks, guiding wireframing and content mapping efforts across teams.
- Set direction for information designers and partner with strategists and designers to develop high-impact visual frameworks, journey maps, and decision-support tools.
- Translate complex systems, research findings, and trade-offs into visualizations that enable executive-level evaluation and confident decision-making.
- Elevate the clarity and rigor of research communication through compelling, accessible visual narratives.
- Design and lead high-stakes workshops, design sprints, and co-creation sessions that align diverse stakeholders and advance strategic outcomes.
- Develop human-centered facilitation approaches, agendas, and materials that enable government teams to collaborate, innovate, and navigate complexity.
- Synthesize qualitative and quantitative inputs from workshops to surface critical insights, strategic opportunities, and alignment or decision gaps that inform next steps.
- Lead the planning and execution of mixed-method user research, including interviews, contextual inquiry, and stakeholder analysis, to inform strategy and design direction.
- Synthesize complex research into actionable insights, opportunity areas, and strategic recommendations that influence senior stakeholders.
- Translate technical and policy-heavy concepts into clear, human-centered narratives that resonate with diverse audiences.
- Oversee and conduct primary and secondary research, integrating qualitative and quantitative findings into cohesive strategic perspectives.
Requirements:
- Bachelor's degree in Design, Communication, Sociology/Psychology, or related fields
- 10+ years of experience in design strategy or related roles
- Expertise in human-centered design and design thinking methodologies, with a proven ability to transform data into impactful visual stories
- Extensive experience in various design areas (e.g., service design, experience design, brand development, information design, graphic design) and able to propose the best solutions for each project
- Proficient in designing and facilitating design thinking and interactive research sessions with executive leaders and their teams
- Strong written and verbal communication skills, with the ability to collaborate effectively with clients and cross-functional teams
- Strong working knowledge of Adobe Creative Cloud and professional design tools
- Government contracting experience
- Security clearance as required by contracts
- Design portfolio that highlights design strategy expertise and related project outcomes
- Secret clearance preferred
Benefits:
- $100 monthly internet/cell phone stipend
- LINK sponsored healthcare benefits including medical, dental, vision
- Company-paid Short Term Disability Insurance
- 401K with employer contribution of up to 4%
- 11 Federal Holidays per year
- 15 days of Paid Time Off (PTO) per year
- Paid Holiday Time Off (Christmas Eve through the New Year)
- Annual bonus plan participation
- Annual profit sharing participation
- $2,000 Learning and Development program reimbursement
- Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard


















