Senior Director, Marketing Technology
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Job Description
Senior Director leading Adobe Experience Platform, CDP, and AI solutions at Bounteous, a global AI services firm. Advising clients and partners while guiding pre-sales through delivery.
Responsibilities:
- Serve as a platform expert in Adobe Experience Platform Real-Time CDP and related Adobe products
- Maintain subject matter expertise as Adobe platforms and AI capabilities evolve
- Lead development of playbooks and documentation for scalable solutions
- Build accelerators, features, AI-assisted workflows, and prompt-driven tooling to improve customer value and pre-sales and delivery efficiency
- Collaborate with platform partners on product roadmaps, feature exploration, development, and integrations
- Advise clients on AI enablement strategies within the Adobe ecosystem
- Guide adoption of Adobe AI capabilities, including AI-assisted segmentation, predictive scoring, generative content workflows, and Brand Intelligence
- Identify opportunities for agentic AI patterns, MCP integrations, and orchestrated AI workflows
- Partner with client service and business development teams on pitches and follow-on work
- Strategize, architect, and create scalable customer data platform implementations
- Present subject matter expertise through client presentations
- Own or co-own SOW creation and commercial framing for AEP/RTCDP and CJA engagements
- Lead customer-facing workshops, demos, hands-on labs, AI showcases, and proof-of-concept engagements
- Ensure continuity from solution through delivery
- Own handoff protocols between pre-sales and delivery teams
- Support early delivery phases by resolving ambiguity, validating architecture, and managing scope
- Provide domain expertise across CDP, AEM content supply chain, digital marketing, data infrastructure, and applied AI
- Promote and enforce information security practices
- Identify, assess, and report information security risks
- Evaluate data storage, processing, and transmission for privacy compliance
- Integrate data protection throughout the information lifecycle
Requirements:
- 10+ years of experience creating customer data and marketing technology solutions
- 3+ years of experience at a digital-first, global delivery agency/consultancy
- Strong consultative and client-facing skills
- Hands-on experience with Adobe Experience Platform RTCDP, including schemas, data ingestion, identity resolution, and destination activation
- Familiarity with AEP AI/ML capabilities, including Customer AI, Attribution AI, and AEP AI Assistant
- Familiarity with Adobe CX Enterprise and Agent Orchestrator, including Agent Composer, Brand and Concierge
- Hands-on experience with Adobe Tags and AEP WebSDK implementation
- Working knowledge of Adobe Experience Platform products including RTCDP, CJA, AJO, and Mix Modeler, plus related platforms such as Target
- Strong understanding of customer data platforms and modern data infrastructure such as Snowflake, Amazon Redshift, and Google BigQuery
- Understanding of generative AI and agentic AI concepts, including prompt engineering, RAG architectures, MCP integrations, and AI orchestration patterns
- Adobe Experience Platform certification (RTCDP or equivalent) strongly preferred
- Self-driven ability to work independently, define a way forward, and solve problems with limited direction
- Strong communication with leadership, management, and staff
- Outstanding executive presence, presentation, and negotiation skills
- Excellent verbal and written communication skills
- Knowledge of innovations, trends, and technologies at the intersection of AI and marketing technology
- Degree in Computer Science, Data Science, Analytics, or related field, or equivalent work experience preferred
Benefits:
- Eligibility to participate in Bounteous' Business Development Commission plan
- Employment visa sponsorship for eligible candidates
- Equal opportunity employment
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