Senior E-Billing Assistant
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Job Description
Senior E-Billing Assistant leading LEDES portal operations, client onboarding, and billing quality for DAC Beachcroft, a UK law firm. Supporting team performance, troubleshooting submissions, and driving process improvements.
Responsibilities:
- Provide enhanced responsibility, oversight and day-to-day leadership within the Billing team
- Maintain hands-on Ebilling and billing activities
- Act as the first point of contact for Ebilling queries from the Billing team
- Provide operational support and troubleshoot day-to-day issues
- Work closely with the Billing Supervisor and cover during absences
- Monitor Ebilling workloads, distribute tasks, ensure deadlines are met, and conduct 1-2-1s with Billing Administrators
- Assist with onboarding clients to Ebilling platforms, ensuring accurate setup and compliance with client requirements
- Monitor Ebilling rejections, errors and resubmissions, resolving issues or escalating appropriately
- Promote right-first-time practices and continuous improvement within the billing team
- Provide support and training to team members
- Maintain strong internal stakeholder relationships to support smooth billing delivery
Requirements:
- 2 years' experience working with multiple Ebilling portals and LEDES formats
- Strong understanding of the Ebilling lifecycle from upload to approval
- Excellent attention to detail and ability to identify and resolve data issues
- Commitment to compliant, right-first-time submissions and billing
- Strong interpersonal and communication skills
- Confidence providing guidance to team members
- Experience with Elite 3E and Excel
- Proactive and self-motivated
- Ability to work effectively under pressure
Benefits:
- High levels of flexibility and a great work life balance
- A well-rounded remuneration package including private medical insurance, income protection insurance and discounted gym membership
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
- Diverse, inclusive and authentic workplace culture
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