Senior Engineering Manager, Web Apps
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Job Description
Senior Manager overseeing engineering execution for Thunderbird's web applications. Focused on managing teams and improving service delivery in a privacy-respecting environment.
Responsibilities:
- Lead day-to-day engineering execution in a hands-on management capacity, ensuring priorities, ownership, timelines, risks, dependencies, and quality expectations are clear.
- Manage Web Services engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.
- Manage team budget and resource planning, including contractor, vendor, tooling, service, operational expense, and headcount planning inputs.
- Translate product direction, technical priorities, and organizational needs into coordinated engineering plans.
- Establish team processes, workflows, planning practices, and operating rhythms that improve clarity, accountability, quality, and predictability.
- Maintain enough product and architectural context to evaluate tradeoffs, identify risks, and manage engineering work credibly.
- Improve engineering practices related to code review, testing, documentation, release readiness, observability, technical debt, and operational readiness.
- Coordinate launch and operational readiness across technical and cross-functional partners.
- Communicate progress, priorities, risks, and decisions clearly to stakeholders while fostering an engineering culture grounded in accountability, inclusion, technical quality, open-source values, and continuous improvement.
Requirements:
- 15+ years of overall industry experience, with at least 10 years of engineering leadership experience in software product, hosted services, SaaS, cloud-based applications, communications platforms, or similarly complex technical environments.
- 5+ years of people management experience in an engineering environment, including coaching, feedback, prioritization, performance support, career development, and team development.
- Experience managing senior technical teams, team budget and resource planning, and partnerships with directors, senior ICs, product stakeholders, infrastructure/SRE teams, contractors, external partners, and cross-functional stakeholders.
- Experience translating technical, product, or organizational direction into clear execution plans, ownership models, delivery practices, operating rhythms, and measurable outcomes.
- Technical depth sufficient to understand engineering tradeoffs, release risks, codebase quality, architectural implications, service reliability, security/privacy considerations, operational readiness, and engineering practices such as code review, testing, documentation, observability, CI/CD, incident learning, and technical debt management.
- Strong communication and relationship-building skills, with the ability to create clarity, accountability, and follow-through in small, scaling, ambiguous, or evolving environments.
- Demonstrated ability to thoughtfully evaluate and integrate AI-enabled tools into engineering management practices, team workflows, decision-making, and productivity improvements, while setting clear expectations around accuracy, privacy, security, and responsible use.
Benefits:
- Fully remote work & schedule flexibility
- Company-provided laptop
- Annual bonus program
- Monthly remote work stipend
- Annual professional development stipend
- Industry conferences
- Company all-hands and team gatherings
- 24 days PTO per year (prorated)
- Your birthday
- Year-end company shutdown
- 9 wellbeing days
- Public holidays
- Other paid leave
- Quarterly wellbeing stipend for personal / family activities
- RRSP contributions
- Health, dental, & vision insurance
- Disability insurance
- Life insurance
- Employee assistance program
- Paid parental leave
- Paid sick days
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