Senior Enterprise Solutions Engineer
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Job Description
Solutions Engineer at TeamViewer specializing in warehouse processes and solutions for enterprise customers. Engaging with clients and aligning technical capabilities for operational improvements.
Responsibilities:
- Develop a deep understanding of warehouse processes (e.g., picking, packing, inventory control, replenishment) and how TeamViewer’s solutions integrate with Warehouse Management Systems (WMS) to improve productivity and accuracy.
- Deliver product demonstrations, workshops, and proof-of-concept engagements that show how our solutions address real-world challenges and deliver measurable value.
- Participate in discovery conversations to identify customer needs, challenges, and goals, and translate these into clear, actionable solutions.
- Collaborate on the development of custom workflows and demo environments that reflect customer use cases.
- Work closely with Product Management, Customer Success, and R&D to ensure that proposed solutions are technically sound, scalable, and aligned with customer objectives.
- Stay informed on industry trends, competitive offerings, and evolving technologies across IT and OT environments.
- Support joint demos and customer engagements with strategic partners.
Requirements:
- 3–5 years of experience in a customer-facing technical role, such as Solutions Engineer or Pre-Sales Consultant, with a strong focus on warehouse operations and hands-on familiarity with WMS platforms such as SAP EWM, Manhattan, or similar systems
- Strong understanding of enterprise environments and solution selling to both technical and business stakeholders
- Excellent communication and presentation skills, with the ability to explain complex topics clearly to both technical users and business stakeholders
- Proven experience leading or supporting proof-of-concept engagements and contributing to tailored solution designs that meet operational and business goals
- Familiarity with platforms and tools such as cloud infrastructure, virtualization, APIs, or middleware
- Team-oriented with a collaborative mindset and a customer-first approach
- Fluency in English is required; additional languages are a plus.
- Up to 50% travel required
Benefits:
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
- Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
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