Senior Field Application Scientist, Downstream Processing
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Job Description
Field Application Scientist advising Massachusetts bioprocessing customers on downstream purification, filtration, and single-use technologies. Supporting adoption, troubleshooting, training, and technical sales for Thermo Fisher Scientific.
Responsibilities:
- Serve as a technical expert and consultant across purification, filtration, and single-use technologies
- Engage customers to support process development, optimization, and technology integration across downstream workflows
- Lead pre- and post-sales technical activities, including product evaluations, proof-of-principle studies, demos, pilot runs, and technology qualification
- Troubleshoot quality and performance issues with Quality, Field Service, and Technical Support
- Deliver technical training to internal and external audiences
- Conduct workflow consulting and GEMBA walks at customer sites
- Support Bioprocessing Development Center activities and on-site demonstrations
- Develop and implement adoption plans with measurable achievements and conduct follow-up utilization reviews
- Document activities in CRM/SFDC, including technical engagement records, win plans, and risk mitigation plans
- Collaborate with Account Managers, Field Service Engineers, Technical Support, Product Management, R&D, and Quality/Regulatory
- Gather and communicate Voice of Customer feedback to inform product roadmaps and technical content
- Represent Thermo Fisher Scientific at conferences, workshops, and webinars through technical presentations and thought leadership
Requirements:
- Bachelors degree in Chemical Engineering, Biochemical Engineering, Bioengineering, Biotechnology, or a related discipline (or equivalent bioprocessing experience)
- 5+ years of hands-on experience in bioprocessing (Process Development, MSAT, or cGMP Manufacturing)
- Proficiency in single-use chromatography systems and filtration, or downstream purification (chromatography, UF/DF)
- Proven record of technical engagement and process troubleshooting in Process Development and cGMP environments
- Experience supporting scale-up, tech transfer, and process optimization projects from development to manufacturing
- Deep understanding of bioprocessing workflows, cGMP principles, and regulatory expectations (FDA, EMA, Annex 1)
- Ability to interpret URS, P&IDs, batch records, and qualification protocols
- Familiarity with automation systems and process control HMIs
- Skilled in process design, optimization, and workflow consulting, using data-driven analysis
- Familiarity with PAT tools, DoE, and QbD principles (ICH Q8/9/10)
- Knowledge of ASME-BPE standards and risk-based extractables/leachables evaluations for single-use systems
- Proficient in data analysis tools (Excel, JMP; scripting a plus) and technical writing
- Experience using Salesforce.com (SFDC CRM) for opportunity and activity tracking
- Ability to commute within the territory up to 75% of the time (3 days out a week) is required
- Residency in Massachusetts is required
- No relocation assistance provided
Benefits:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO)
- 10 paid holidays annually
- Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
- Accident and life insurance
- Short- and long-term disability in accordance with company policy
- Competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) with the opportunity to purchase company stock at a discount
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