Senior Manager, Sales Operations
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Job Description
Sr. Manager of Sales Operations analyzing and optimizing retail processes and performance data for ARMRA Colostrum. Leading operational excellence and cross-functional integration in the retail team.
Responsibilities:
- Own daily retail operations processes, including item setup, portal management, compliance documentation, and distributor coordination.
- Ensure speed, accuracy, and consistency across retailer and distributor requirements.
- Identify and surface operational bottlenecks and implement process improvements that streamline workflows and scale with growth.
- Collect, analyze, and report on syndicated and retailer data (SPINS, Nielsen, IRI, retailer POS).
- Build dashboards and scorecards that track velocity, distribution, sell-through, and promotional effectiveness.
- Provide reporting and insights that inform assortment, pricing, and promotional planning discussions.
- Partner with Finance to analyze deductions, chargebacks, and trade spend ROI.
- Evaluate promotional calendars and shopper programs with data-backed insights.
- Provide Finance with accurate, timely retail reporting aligned with financial tracking.
- Share insights with Marketing and Retail Leadership to inform launches, category storytelling, and in-store activations.
- Deliver standardized reporting frameworks that align the broader organization on retail performance and GTM priorities.
Requirements:
- 4–8 years in Consumer Packaged Goods (CPG), ideally in Retail Operations, Category Management, or Retail Insights.
- Experience in RTD, wellness, or functional categories is a strong plus.
- Proficiency in syndicated data tools (SPINS, Nielsen, IRI, retailer POS).
- Skilled at building reporting systems that provide clarity and increase visibility into performance.
- Strong communicator who can distill complex data into simple, actionable outputs.
- Organized, detail-oriented, and process-driven; thrives in high-growth environments.
Benefits:
- Health insurance
- Professional development
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