Senior Mobile Device Management Engineer
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Job Description
Senior Mobile Device Management Engineer supporting design and administration of mobile devices for government. Ensuring compliance and managing the life cycle of mobile devices.
Responsibilities:
- DIGIT is seeking a Senior Mobile Device Management Engineer to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of GSA’s Mobile Devices.
- Perform Level 3 / Tier 3 Mobile Device Management (MDM) Engineering and Administration of applicable mobile devices to include all phases of the life cycle.
- Update all iOS devices in the environment.
- Work with Maas360 (IBM) to comply with audit recommendations for the GSA Mobile environment.
- Assisting with refresh efforts of mobile devices.
- Develop analytical and computational techniques and methodology for problem solution.
- Prepare and present written and oral reports.
Requirements:
- Public Trust Clearance by start date.
- 7 - 12 years of experience and bachelor's degree
- Professional Google Workspace Administrator Certification.
- ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
- Hands on experience with administering MaaS360 System to manage mobile devices in an Enterprise environment.
- 3 + years of Experience in managing IBM MaaS360 System to manage mobile devices.
- 3+ years Google Workspace (formerly G Suite) administration experience.
- Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets) Slack, and ServiceNow.
Benefits:
- Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.
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