Senior Network & Computer System Admin, Unix

Posted 1ds ago

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Job Description

Senior Network & Computer Systems Administrator delivering advanced support across PC, server, and software environments. Collaborating with teams to troubleshoot and remediate complex issues.

Responsibilities:

  • Deliver advanced second-tier technical assistance to end users across PC, server, mainframe, storage, and associated hardware and software environments.
  • Restore normal operations in a timely and customer-focused manner.
  • Collaborate with network services, software systems engineering, and applications development teams to troubleshoot, isolate, and remediate complex issues.
  • Identify and correct underlying root causes affecting system performance or availability.
  • Simulate or recreate user issues in controlled environments to diagnose operating difficulties, validating solutions, and recommending system, configuration, or process modifications to prevent recurrence and reduce user impact.
  • Serve as the primary point of contact for local server, network, and telecommunications repair activities supporting District infrastructure components.
  • Administer, manage, and maintain current and future Microsoft (MS) Windows Server operating systems across both physical and virtual environments.
  • Support hardware and software technology refresh efforts, ensuring compliance with established milestones while coordinating with application owners to minimize operational disruption.
  • Adhere to established change management principles and procedures.
  • Assist with storage and data management activities, with a specific focus on file and folder permission administration.
  • Implement applicable DISA Security Technical Implementation Guides (STIGs) and remediate identified security vulnerabilities.
  • Support the operational transition of enterprise solutions into the production environment, ensuring stability and continuity of services.
  • Work Remedy incident and service request tickets, providing initial triage and analysis of complex issues prior to escalation or resolution.

Requirements:

  • Bachelor’s degree and a minimum of five (5) years of relevant experience
  • Master’s degree and a minimum of three (3) years of relevant experience
  • PhD with no prior related experience required
  • Current 8570 Information Assurance (IA) Baseline Certification at IAT Level II (e.g., Security+ CE)
  • Ability to obtain the applicable 8570 IA Computing Environment (CE) certification within six (6) months of hire
  • Active Secret security clearance required prior to start date
  • Experience using Remedy or a comparable IT service management/ticketing system
  • Demonstrated professional experience administering Microsoft Windows Server 2012 and Windows Server 2016
  • Demonstrated experience working with VMware virtualization technologies
  • Working knowledge of core infrastructure technologies and services, including Active Directory, DHCP, DNS, Group Policy, and DFS, with the ability to maintain other core Windows services
  • Strong understanding of NTFS file share permissions
  • Foundational understanding of authentication mechanisms such as Kerberos and LDAP
  • Basic networking experience, including TCP/IP, routing, SSH, and OpenVPN
  • Proven ability to coordinate with and obtain cooperation from multiple IT functional areas to complete assignments
  • Ability to work independently with minimal supervision on clearly defined tasks
  • Demonstrated ability to quickly learn and master new applications and technologies
  • Must be able to pass a background check.
  • Must possess problem-solving skills.
  • Exceptional communication skills, both oral and written
  • Ability to respond effectively to customers with a sense of urgency.
  • Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
  • Highly motivated with the ability to handle and manage multiple tasks at any one time.
  • Ability to forge new relationships, individual and teaming in nature.
  • Must be a Self-starter, that can work independently and as part of a team.

Benefits:

  • Medical, Dental and Vision Insurance; Wellness Program
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability options
  • Basic Life and AD&D Insurance (Company Provided)
  • Voluntary Life and AD&D options
  • 401(k) Retirement Savings Plan with matching after one year
  • Paid Time Off