Senior Process Engineer – Process & Specialty
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Job Description
Senior Process Engineer at ZwitterCo providing technical support on membrane technology in the dairy industry. Collaborating with cross-functional teams while managing customer success and training initiatives.
Responsibilities:
- Serve as an internal and customer-facing subject matter expert for ZwitterCo products, with emphasis on the sanitary (Evolution) product lines.
- Partner with the sales team in the customer discovery process and evaluate commercial opportunities for technical feasibility and risk.
- Provide post-sales technical support for partners and end users to ensure customer success. This includes customer site visits to check on product performance, process troubleshooting, and data collection.
- Monitor and collect customer installation data to optimize performance and develop case study reports.
- Develop process and system design guidelines specific for sanitary applications, working closely with the internal engineering team and external integration/fabrication partners (specifically for the dairy industry) for spiral-wound membrane products.
- Provide leadership in the development of our internal knowledgebase through assimilation of existing research and planning internal studies to gather product performance data.
- Provide test plan leadership for pilot, demonstration and feasibility studies, collaborating with the Field engineering group and the Sales team.
- Lead in-person and online technical trainings for OEM engineers and/or end users.
- Evaluate, mitigate, and communicate technical risks associated with new applications, projects, and/or partners.
- Author technical guidance documents and give oral/written presentations to customers, industry partners, and ZwitterCo business leaders as needed.
- Provide mentorship to less experienced members of the process engineering team.
Requirements:
- A university degree in an engineering discipline is required unless the candidate has extensive previous work experience in a comparable role.
- A degree in chemical or environmental engineering is preferred, while a degree in mechanical or industrial engineering is also suitable.
- 6+ years of experience supporting sanitary crossflow membrane systems in an applications or process engineering role is required.
- Subject matter expertise in at least one of the following fields: Design and operation of a dairy processing facility, Design and operation of industrial water treatment with spiral UF membranes, Design and operation of food process membrane systems (sanitary RO/NF/UF).
- Broad and detailed working knowledge of non-membrane process technologies, such as particulate filtration, evaporation/drying, etc.
- High level understanding of process flows in a dairy processing plant.
- Expertise in fluid dynamic principles, especially with membrane processes.
- Knowledge of spiral element autopsy processes is an added benefit.
- Familiarity with current product lines for RO/NF/UF membranes common in the sanitary market.
- Excellent communication skills, both written and oral. Comfort with public speaking (hosting training, webinars, etc) is required.
Benefits:
- Compensation will be commensurate with experience and include equity and benefits.
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