Senior Product Designer
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Job Description
Senior Experience Designer at Fanatics, focusing on cross-product user experiences. Designing systems and patterns for scalable interaction within the Fanatics ecosystem.
Responsibilities:
- Lead Experience Design for Platform and Ecosystem Surfaces
- Design cross-tenant, user-facing experiences delivered through the Fanatics ONE SDK, including identity, authentication, loyalty, FanCash earning and redemption, and ecosystem navigation.
- Translate complex platform and product requirements into clear, scalable interaction models that work across multiple products and contexts.
- Define how core ecosystem experiences show up consistently while allowing for appropriate brand expression at the tenant level.
- Create modular, reusable UX patterns and components that reduce duplicate design and engineering work.
- Think holistically about states, edge cases, unhappy paths, and extensibility from the start.
- Partner closely with Product and Engineering to shape SDK component APIs and define where functionality belongs from an experience perspective.
- Advocate for cohesive, accessible, and predictable experiences as fans move across Fanatics products.
- Reinforce Fanatics ONE value propositions through repeatable patterns, clear messaging, and intuitive flows.
- Contribute to experience standards, accessibility compliance, and UX best practices across the platform.
- Build high-fidelity prototypes in Figma to validate concepts across multiple tenant contexts.
- Partner with UX Research to evaluate usability, comprehension, and cross-tenant effectiveness using qualitative and quantitative methods.
- Iterate based on data, research insights, and feedback from product and engineering partners.
- Work cross-functionally with designers, product managers, and engineers across Fanatics op-cos.
- Facilitate design reviews, working sessions, and workshops to align teams around shared patterns and principles.
- Create and maintain documentation, guidelines, and best practices that help teams adopt SDK-powered experiences.
- Mentor other designers and contribute to a culture of strong systems thinking and craft excellence.
Requirements:
- 6+ years of experience designing digital products across web and mobile
- Strong background in systems design, platform design, or design systems
- Experience designing identity, authentication, loyalty, payments, or rewards experiences is a strong plus
- Proven ability to design reusable components that scale across multiple products and teams
- Deep understanding of accessibility standards and inclusive design practices
- Comfort collaborating closely with engineers and understanding frontend and platform constraints
- Comfort collaborating closely with product managers and understanding business priorities alongside customer needs
- Excellent communication skills and the ability to articulate design rationale to diverse audiences
- High proficiency in Figma and rapid prototyping tools
- An agile mindset and comfort operating in fast-moving, evolving environments
- A team-first mentality with a bias toward clarity, impact, and shared success.
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