Senior Product Manager – Connectivity
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Job Description
Senior Product Manager ensuring vehicle data integrity and user experience at Gringo & Zapay. Leading public integration strategies for optimized costs and impeccable user experiences.
Responsibilities:
- Excellence in Integration Strategy: define and evolve the integrations roadmap, ensuring scalable expansion with stability, and lead solutions to mitigate instabilities of external systems without impacting the user experience.
- Operational Efficiency: optimize cost per request by balancing performance and quality, and define and track KPIs such as success rate, latency, and data reliability.
- Data Quality and Governance: ensure the integrity and reliability of real-time data, guaranteeing correct processing and compliance with security standards and LGPD (Brazil's General Data Protection Law).
- Technical Leadership and Collaboration: translate business objectives into clear technical challenges for the team and lead stakeholders, communicating the area’s value strategically.
- Relationship Management and External Influence: manage relationships with government bodies and external partners, anticipate changes and drive improvements, and translate technical complexity for different audiences.
Requirements:
- Required (must have):
- Mastery of technical and business efficiency metrics: ability to manage KPIs such as Success Rate, Latency, Cost per Request, Cost to Serve, and ROI of integrations.
- Advanced stakeholder management skills: experience negotiating with and influencing external partners, government agencies, and vendors, adapting communication to both technical and executive audiences.
- Knowledge of data architecture and APIs: deep understanding of integration patterns (REST, SOAP, Webhooks), authentication, information security, and LGPD.
- Technical discovery leadership: experience conducting discovery processes to validate technical and business feasibility in high-uncertainty scenarios.
- Exceptional communication: fluent ability to move between software engineering discussions and presenting business results to the executive team.
- Resilience and problem-solving: mindset focused on finding viable alternatives when facing unstable government systems or scarce documentation.
- Nice to have (not required):
- Strategic FinOps perspective: ability to analyze and optimize technology operational costs, balancing performance and profitability.
- Previous experience with government integrations: familiarity with the structure and technical/bureaucratic challenges of government systems (Detrans/DMVs, Denatran, SEFAZ, or Transparency Portals).
Benefits:
- Health insurance (SulAmérica)
- Dental insurance (Bradesco)
- Wellhub (formerly Gympass) – extendable to up to 3 dependents
- 24/7 telemedicine – online video consultations available every day of the week
- Waived SEM PARAR subscription fee – for 1 vehicle on the 'Tag Imparável' plan
- Meal allowance or food voucher – you choose the best option:
- VA for supermarket purchases
- VR for everyday use at restaurants
- Birthday day off (for your birthday and the company's anniversary)
- Pregnancy support program and extended paternity leave
- Life insurance
- Childcare subsidy
- Assistance for dependents with disabilities (PCD)
- Profit-sharing (PLR)
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