Senior Revenue Recovery Specialist – Physicians
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Job Description
Revenue Recovery Specialist identifying and recovering underpayments in healthcare. Collaborating with team members to ensure accurate collections and maintain client relationships.
Responsibilities:
- Responsible for working with a team of associates that research and analyze accounts to ensure that underpayments are identified and recovered.
- Determine the appropriate action needed to recover underpayment, complete the action, and follow up on recovery of the outstanding monies.
- Identify and recover underpayments on patient accounts.
- Develop a strong working relationship with the client team and counterparts in Contract Management.
- Communicate directly with payors to follow up on outstanding underpayments, and resolve account variance.
- Identify root cause of underpayments, denials, and delayed payments to clients.
- Document all activity accurately within the appropriate tracking system.
- Meet all productivity and quality standards as established by Ensemble.
Requirements:
- Three (3) to five (5) years of experience in the physician insurance industry or elsewhere in the revenue cycle, required.
- Excellent verbal and written communication skills.
- Professional presence.
- Exceptional customer service.
- Ability to adapt to multiple client host systems.
- Integrity and honesty.
- Internal drive to succeed.
- Experience with and ability to operate in Microsoft Office suite of programs.
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Benefits:
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
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