Senior Software Account Representative
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Job Description
Responsible for growing Thryv’s SaaS client base through new sales and increasing engagement with existing clients. This role involves face-to-face client interaction 25% of the time.
Responsibilities:
- Responsible for increasing Thryv’s penetration to the existing client base
- Increasing client engagement with existing software clients
- Growing the SaaS client base through new sales
- Calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota
- Expected to engage with clients face-to-face approximately 25% of the time
- Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs
- Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.)
- Participates in sales meetings, call calibrations, and training as needed
Requirements:
- 3+ years of direct sales experience required (preferably in a SaaS role or company)
- 2+ years’ experience in outbound sales (full sales cycle) role required
- Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- 25% driving requirement and valid drivers license
- Must live local to the city of the job posting (within a 1-hour commute)
Benefits:
- world-class training
- support of a four-time winner of The Top 60 Companies to Sell For company
- potential for bonuses
- flexible working arrangements
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