System Administrator III
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Job Description
System Administrator III supporting OSC Technical Solutions’ hardware, software, and cloud infrastructure. Designing monitoring, backup, security, and disaster recovery solutions for organizational customers.
Responsibilities:
- Support technical infrastructure including hardware, software, and cloud service provider components
- Drive implementation and design services for organizational areas and customers
- Map relationships between IT platform/infrastructure components
- Identify technology interactions and dependencies across systems and platforms
- Investigate and analyze problems, identify root causes, and ensure timely resolution
- Design and implement system monitoring and performance optimization solutions
- Design, implement, and maintain backup strategies to ensure data integrity and availability
- Document system configurations, establish baselines, and test or modify IT infrastructure
- Research and evaluate new solutions and determine courses of action for technical initiatives
- Escalate incidents and coordinate resources to resolve issues within Service Level Agreement metrics
- Support Disaster Recovery/Continuity of Operations exercises, testing, and live incidents
- Maintain security and integrity controls
- Prepare technical documentation, training materials, standards, and reports
- Evaluate and recommend Windows- or appliance-based hardware and software procurements
- Evaluate total cost of ownership and return on investment of IT infrastructure alternatives
- Perform other assigned duties
Requirements:
- Bachelor’s degree with 5 or more years of experience or equivalent combination of education and experience
- Ability to pass a background and drug screening
- Must have identification compliant with the Real ID Act at time of hire
- Must be able to obtain Department of Energy PIV badge
- Must be able to obtain and maintain a U.S. government security clearance
- Experience with Identity Management products such as Entra ID, OKTA, and Ping Identity
- Knowledge of Active Directory, ADFS, Group Policy Management, and Identity Management
- Knowledge of the AZURE ecosystem
- Knowledge of Zero Trust principles
- Proficiency using Microsoft Office products such as Word, Excel, and PowerPoint, and industry-standard computer software and databases
- Ability to resolve complex issues using third-party diagnostic and monitoring tools, logs, graphs, and performance data
- Excellent written and verbal communication skills, including grammar, vocabulary, spelling, editing, and proofreading
- Ability to manage multiple tasks, prioritize work, and work under pressure
- Ability to travel by vehicle or aircraft and safely operate a motor vehicle
- Ability to meet the stated physical requirements, including repetitive keyboarding and lifting objects up to 10 pounds regularly
- Must comply with federal regulations concerning controlled substances
- Must successfully complete federal background check investigation for HSPD-12 PIV credential
Benefits:
- Paid holidays
- Paid time off
- 401k with employer match
- Dental insurance
- Vision insurance
- Health insurance plans through the Federal Employee Health Benefits (FEHB) program
- Life benefits
- Disability benefits
- Equal employment opportunity
- Reasonable accommodations for qualified individuals with physical or mental disabilities
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