Senior Systems Engineer
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Job Description
Senior Systems Engineer managing HOPCo’s enterprise server and network infrastructure. Designing, securing, troubleshooting, and scaling complex wired and wireless systems.
Responsibilities:
- Lead and participate in enterprise-level direction and strategy for Server/Network infrastructure
- Research and evaluate current and emerging technologies and methodologies and recommend technology initiatives
- Perform Server/Network architect duties and participate in strategic planning
- Analyze capacity, forecast growth requirements, and monitor technology and industry trends
- Evaluate new technologies for functionality, interoperability, reliability, availability, supportability, and return on investment
- Recommend hardware, software, communication media, and infrastructure upgrades and enhancements
- Participate in lifecycle replacement planning
- Administer a large, complex, multi-segment wired and wireless network infrastructure, including firewalls, switches, access points, and internet connections
- Design, develop, install, integrate, and maintain infrastructure using multiple technologies, components, protocols, vendor products, and systems
- Establish network standards, naming conventions, and address protocols
- Monitor and analyze network traffic and capacity utilization to optimize performance and availability
- Analyze data to identify and resolve communication bottlenecks
- Provide lead engineer direction and guidance and manage Server/Network upgrades and conversions
- Develop and recommend Server/Network contingency and disaster recovery plans
- Develop specifications for Server/Network hardware, software, cabling upgrades, and enhancements
- Evaluate and recommend network and systems hardware and software with IT Leadership
- Develop and recommend cabling and connectivity standards, uses, and levels
- Evaluate and recommend software, tools, and utilities for monitoring and managing network performance and security
- Develop and maintain network documentation and reference tools
- Perform advanced troubleshooting and third-tier problem resolution for network hardware, software, and connectivity
- Innovate and design internal solutions that enable scale
- Troubleshoot third-level technical support and systems administration tasks escalated by Help Desk and partner teams
- Plan, design, configure, implement, maintain, and support server hardware, software, and server management tools
- Support strategic planning, disaster recovery, and redundancy
- Provide detailed project management documentation for major projects and strategic plans
Requirements:
- Bachelor's Degree required
- 5-10 years of experience in systems and network engineering, IT, or a related field
- Industry Standard Technical Certifications (Cisco, Microsoft, VMware, ITIL)
- Strong knowledge of systems and network engineering principles, methodologies, and tools
- Proficiency in Microsoft Server Operating System(s): Administration, Configuration, and Support
- Experience with networking protocols, hardware, and infrastructure, such as Cisco/Meraki, Fortinet, Juniper, or Aruba
- Excellent analytical, problem-solving, and decision-making skills
- Strong interpersonal and communication skills, with the ability to work effectively in a team environment
- Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously
- Familiarity with industry standards, regulations, and best practices
- Willingness to learn and adapt to new technologies and methodologies
Benefits:
- Competitive Health & Welfare Benefits
- Monthly $43 stipend to use toward ancillary benefits
- HSA with qualifying HDHP plans with company match
- 401k plan after 6 months of service with company match (Part-time employees included)
- Employee Assistance Program that is available 24/7 to provide support
- Employee Appreciation Days
- Employee Wellness Events
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