Service Delivery Support Representative
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Job Description
Service Delivery Support Representative responsible for operational and administrative support tasks in Georgetown. Ensuring efficiency and client satisfaction through effective task execution.
Responsibilities:
- Ensure all deliverables meet or exceed client expectations and internal standards.
- Execute tasks with precision to ensure reliable and error-free outcomes.
- Consistently meet deadlines as pre-established team standards.
- Communicate effectively with the COE team/account teams to ensure clarity and accuracy in task execution.
- Attend team meetings, take detailed notes, and provide comprehensive reports to Appcast Managers.
- Utilize project management tools proficiently to manage requests and track project progress.
- Accurately communicate project status to COE and address any issues promptly.
- Perform any other tasks as delegated by Appcast Managers.
Requirements:
- Certification or Diploma
- 1-year experience in a similar role
- Excellent computer and administrative skills.
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