Sessional Ombudsman, Banking and Finance
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Job Description
Sessional Ombudsman resolving complex banking and finance disputes for Australia’s independent financial complaints authority. Applying senior legal expertise to deliver fair, impartial decisions.
Responsibilities:
- Assist with complex and significant banking and finance disputes on a per-engagement basis
- Apply legal expertise to analyse complex issues and resolve matters of significance
- Work collaboratively with experienced Ombudsmen, lawyers and industry experts
- Deliver independent, fair and balanced decisions
- Contribute to outcomes affecting consumers, small businesses and the financial services sector
- Apply sound judgement while maintaining independence, integrity and impartiality
Requirements:
- Legal qualifications
- Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme or a related environment
- Deep industry expertise in banking and finance
- Sound judgement and a strong track record of achievement
- Experience with banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending and dispute resolution
- Ability to navigate complex legal and commercial issues
- Ability to communicate with influence and empathy
- Ability to balance independence with collaboration
- Commitment to fair, objective outcomes and the highest standards of integrity and impartiality
- Suitable background as a senior lawyer, former Partner, barrister, executive legal leader or banking and finance professional
- Board-appointed three-year term role
Benefits:
- Flexible work options
- Thoughtful benefits
- Opportunities to deepen expertise
- Fully remote work option
- Flexible arrangements with two days a week in modern offices designed for collaboration and wellbeing
- Flexible public holidays
- Gender affirmation leave
- Women’s health leave
- Bonus paid time off over the end of year holiday period
- Gold AWEI Accreditation 2025 workplace inclusion
- Accredited Family Friendly Workplace
- Inclusive workplace supporting people of all backgrounds, cultures, abilities, sexual orientations, and gender identities
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