Site Reliability Engineer
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Job Description
Site Reliability Engineer maintaining AWS and Kubernetes infrastructure for Empower, a financial services company. Improving production reliability, observability, scalability, and incident response.
Responsibilities:
- Establish key indicators (SLIs) measuring service performance and build proactive monitors and alerts
- Support projects of varying complexity and impact across multiple disciplines and teams
- Conduct in-depth problem analysis to identify relevant findings and root causes
- Ensure high availability, resilience, and scalability of containerized production applications
- Document critical systems and create incident runbooks
- Lead capacity planning and right-sizing exercises
- Maintain and optimize infrastructure as code (IaC)
- Troubleshoot and resolve complex system and deployment issues
- Manage observability within Kubernetes, specifically EKS
- Collaborate with development teams to support releases and create scalable, resilient, maintainable services
- Work in a GitOps-driven environment
Requirements:
- Experience maintaining high availability and resiliency within AWS infrastructure components, including EKS, EC2, RDS, S3, VPC, and others
- Proficiency with Infrastructure as Code frameworks such as Terraform and CloudFormation
- Demonstrated experience with Docker and Kubernetes containerization and orchestration
- Experience with technologies, systems, and networks that affect production incident detection and response
- Strong problem-solving abilities and desire to learn
- Bachelor’s degree in Computer Science, Information Systems, or equivalent experience (listed under “What will set you apart”)
- AWS, Kubernetes, or relevant certifications
- Experience with observability suites and APM tooling such as DataDog, AppDynamics, or New Relic
- Strong programming skills in one or more languages such as shell, Go, or Python
- Experience supporting Java Spring Boot applications
- Production experience in Kubernetes, especially EKS
- Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship, including CPT/OPT, is unavailable
- Reliable high-speed internet with a wired connection and a minimally disruptive home workspace required for remote work
Benefits:
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%)
- Financial advisory services
- Potential company discretionary contribution
- Broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment with the option to wear jeans
- Generous paid time off upon hire
- Ten paid company holidays
- Three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Paid parental leave
- Paid short- and long-term disability
- Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs)
- Bonus program opportunity for non-sales positions
- Reliable high-speed internet and wired connection required for remote work
- Necessary computer equipment provided
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