Software Upgrade Operations Field Engineer
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Job Description
Software Upgrade Operations Field Engineer at Motorola Solutions upgrading software for Call Handling products. Collaborating with customers and R&D while ensuring system integrity.
Responsibilities:
- Ensure that the Call Handling customer base remains at current release levels by remotely upgrading software at customer sites.
- Work with customers to schedule and execute software upgrades.
- Collaborate with R&D to develop and execute upgrade processes for Call Handling products.
- Report process and product issues discovered in the field and assist other levels of support with investigations and resolutions.
- Develop, design, evaluate, and modify systems consistent with customer and regulatory requirements.
- Support system architecture and ensure its integrity.
Requirements:
- High School diploma, Bachelor's degree in IT, or Engineering required.
- 4 years of experience working in a IT, or Engineering environment.
- Legal authorization to work in the U.S. indefinitely is required.
Benefits:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
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