Staff Site Reliability Engineer
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Job Description
Staff SRE defining reliable, scalable multi-cloud infrastructure for ShiftKey’s healthcare staffing SaaS platform. Leading Kubernetes, GitOps, observability, disaster recovery, and cloud cost optimization.
Responsibilities:
- Set technical direction for the infrastructure and core systems behind the SaaS product
- Own availability, stability, and scalability outcomes
- Provide architectural guidance on enterprise infrastructure across multiple public cloud providers
- Evaluate new technologies and lead technical evaluations and proofs-of-concept
- Define infrastructure practices and architectural boundaries for engineering teams
- Automate complex infrastructure changes using code-driven provisioning and scripting
- Deploy, manage, and optimize production container orchestration clusters on managed cloud services
- Implement and manage GitOps-style continuous delivery
- Own observability through metrics, dashboards, and proactive alerting
- Participate in company-wide incident response and on-call rotation
- Develop, document, and routinely test disaster recovery and business continuity procedures
- Track cloud spend, detect anomalies, automate scaling, and propose cost-reducing architectural changes
- Guide cross-functional teams through complex implementation challenges
- Mentor engineers on infrastructure best practices
Requirements:
- 8+ years across DevOps, infrastructure engineering, or systems administration, including at least 3 in a dedicated DevOps/SRE role
- Production experience operating managed Kubernetes on at least two major cloud providers, with an architecture-level understanding of how those platforms differ
- Demonstrated experience managing live production infrastructure through declarative infrastructure-as-code, including remote state management and reusable, modular design
- Hands-on experience with GitOps delivery tooling, metrics and dashboarding stacks, and automation in a scripting language
- A track record of defining technical roadmaps for multi-phase initiatives and executing major platform migrations or infrastructure rollouts
- Experience on on-call rotations, leading incident resolution, and applying cloud cost optimization
- Comfortable working asynchronously and partnering with teammates in different time zones
- Authorization to work in the United States
Benefits:
- Inclusive and collaborative work environment where all voices are valued
- Hybrid-friendly office spaces designed to be fun and engaging
- Comprehensive health, vision, and dental coverage
- Benefits begin on your first day
- Generous PTO and company-paid holidays, including flexible floating holidays
- 100% 401(k) employer match up to 6%
- Paid parental leave
- Wellness support, including access to mental health resources
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