Staff UX Writer – Host
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Job Description
Staff UX Writer shaping content, messaging, and product strategy for Airbnb's Host community. Leading UX writing from concept to launch across cross-functional design initiatives.
Responsibilities:
- Write clear and concise copy across multiple product touchpoints
- Lead content work across multiple projects within a single initiative
- Develop inspiring, strategic ideas based on product requirements, data, and/or research
- Consider what language and design patterns best serve the UX
- Present content and design work to directors, executives, or other stakeholders
- Drive consensus with stakeholders and/or partners on content recommendations
- Manage copy deadlines and deliver detailed copy across multiple projects
- Connect with accessibility, anti-discrimination, legal, and localization partners to ensure proper input
- Join writing team critiques to present work and help sharpen teammates' work
- Conceptualize new products, shape content and product strategy, and codify messaging
- Help grow, support, and retain Airbnb's Host community
Requirements:
- 10+ years of experience in UX writing, content design, or content strategy
- Proven ability to lead content/copy work from concept to detailed design
- Experience working with and presenting to executive teams
- Experience writing content principles, messaging frameworks, and style guides
- Proven ability to collaborate with cross-functional teams in all stages of design and build
- Solid understanding of user experience design principles and interaction patterns
- Comfortable working independently in a fast-paced environment
- Proven ability to move work forward in an ambiguous work environment
- Comfortable working alongside other design disciplines in Figma, Airbnb's primary collaboration tool
- Passion for Airbnb's mission, commitment to diversity, and global mindset
- Must live in a state where Airbnb, Inc. has a registered entity
Benefits:
- Bonus eligibility
- Equity eligibility
- Benefits
- Employee Travel Credits
- Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager
- Disability-inclusive application and interview process with reasonable accommodation
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