Supervisor, Business Analysis
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Job Description
Business Analysis Supervisor leading requirements engineering and analysts for Guild Mortgage’s home-financing technology. Translating complex lending projects into clear specifications, testing strategies, and user stories.
Responsibilities:
- Supervise and direct Business Analysis staff in day-to-day operations
- Provide oversight of a Business Analysis Team
- Work with project sponsors to document objectives for complex projects
- Analyze project scope and identify stakeholders
- Elicit requirements through interviews, document analysis, and viewpoints
- Write project requirements specifications and business rules
- Define quality attributes, constraints, external interfaces, and nonfunctional requirements
- Establish and implement testing strategies for programming changes
- Identify cross-impacts of programming changes
- Document system changes, business rules, use cases/user stories, and test scripts
- Decompose high-level business and user requirements into detailed functional requirements
- Represent requirements with flowcharts, diagrams, and scenarios
- Participate in business justification and requirements prioritization
- Promote reuse of requirements across projects
- Participate in reviews and inspections of requirements documents and work products
- Track direct-report performance, approve time-off requests, and deliver performance reviews
- Maintain and continuously improve requirements practices
- Assist with requirements engineering policies, procedures, and tools
- Resolve issues escalated by teammates
- Develop the Business Analysis team through knowledge sharing, experience, and expertise
- Serve as a conduit between business stakeholders and the Information Systems software development team
Requirements:
- Bachelor's Degree directly related to the position or equivalent, required
- Minimum three years' experience to five years' experience in programming/system analysis
- Minimum two years supervisory or leadership experience
- Relevant experience in mortgage lending and/or consumer lending technology
- Experience in mortgage operations segment highly preferred
- Experience leading/working with teams in an agile setting
- Experience managing backlog/release plan
- Experience writing and collaborating on epics and user stories
- Analytical skills and ability to scrutinize complex work processes and streamline them
- Modeling skills to represent requirements information graphically
- Understanding of requirements engineering across Agile, Waterfall, and DevOps life cycles
- Excellent verbal and written communication
- Ability to interview subjects, facilitate group discussions, gather information, and report results
- Strong proficiency with Microsoft Word, Excel, Wiki, Google Docs, collaborative cloud-based programs, and third-party software applications
- Ability to work under pressure in a fast-paced, data-driven environment
- Ability to organize and manage multiple priorities simultaneously
- Ability to work independently and lead projects with strong attention to detail
- Highly organized and detail-oriented
- Commitment to company values
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- LTD insurance
- 401(k) with employer match
- Competitive compensation
- Pleasant work environment
- 5% or less travel
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