Supply Chain Manager, eCommerce – DTC
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Job Description
Supply Chain Manager overseeing inventory, suppliers, and international logistics for a growing DTC eCommerce brand. Improving fulfilment, forecasting, and costs across multiple markets.
Responsibilities:
- Manage daily supply chain activities across the Netherlands, Belgium, the United Kingdom, and the United States
- Prepare and optimize inventory forecasts, purchasing plans, and ordering schedules
- Monitor inventory levels, lead times, and inbound shipments to prevent shortages
- Prepare inventory and capacity plans for peak periods such as Black Friday and Q4
- Manage relationships with 3PL partners, freight forwarders, and other logistics providers
- Coordinate international goods flows from manufacturers to fulfilment centers
- Manage and optimize shipments within the EU, UK, and US
- Coordinate customs formalities and import requirements
- Research more efficient shipping and fulfilment models, including direct shipping from China/Asia
- Maintain and develop relationships with existing suppliers and manufacturers
- Identify and evaluate new suppliers and production partners
- Request and evaluate product samples
- Negotiate purchasing prices, delivery terms, and transport costs
- Identify and realize cost savings throughout the supply chain
- Analyze supply chain performance and prepare clear reports
- Proactively identify and resolve operational bottlenecks
- Improve processes, systems, and collaborations
- Help build a scalable supply chain supporting the company's international growth
- Work closely with the founder and COO
Requirements:
- Minimum 3 years of demonstrable, hands-on experience in supply chain management
- Excellent spoken and written Dutch
- Good communication skills in English
- Experience with inventory planning, forecasting, and replenishment
- Practical experience with 3PL partners, freight forwarders, and international logistics
- Knowledge of customs procedures and international import requirements
- Experience with supplier management and/or manufacturing partners
- Strong organizational skills and attention to detail
- Independent, proactive, and solution-oriented working style
- Availability during European working hours
- Interest in a long-term collaboration on a freelance or contract basis
- Experience in eCommerce or DTC is a strong plus
- Experience with international eCommerce brands, supplements/health & wellness/food/FMCG, sourcing or production in China/Asia, direct-to-consumer shipping from China/Asia, ShipBob or comparable 3PL platforms, multi-market inventory planning, Black Friday/Q4 demand planning, transport/fulfilment/import cost optimization, and supplier negotiations are strong advantages but not required
Benefits:
- 100% remote work from your own location
- Flexible location, provided availability during European working hours
- Direct collaboration with the founder and COO
- Autonomy and freedom to make decisions without micromanagement
- Long-term collaboration opportunity
- Opportunity to make visible impact on cost savings, efficiency, customer satisfaction, profitability, and growth
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