Logistics Analyst, Pallet & Inventory Control
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Job Description
Logistics Analyst managing pallet reconciliation, returns, inventory and warehouse administration. Supporting international clients through Satellite Office’s Philippine offshore teams.
Responsibilities:
- Manage CHEP, LOSCAM and company-owned pallet accounts
- Reconcile pallet transactions between internal systems, customer accounts and pallet providers
- Investigate and resolve pallet discrepancies, shortages and customer claims
- Monitor pallet balances, transfers, recoveries and hire charges
- Liaise with customers, transport providers and pallet suppliers
- Manage stock returns and product return processes
- Monitor outstanding returns and ensure timely resolution
- Support customer service activities and customer order administration
- Coordinate closure of completed orders, particularly made-to-order orders
- Prepare operational reports for pallets, returns and warehouse activities
- Support inventory administration, KPI tracking and continuous improvement
- Monitor forklift operating hours and service intervals
- Coordinate forklift lockout requirements
- Provide cross-functional backup for warehouse, logistics and customer service administration
- Support operational, safety and service objectives
Requirements:
- Experience in warehouse, logistics, inventory or supply chain administration
- Strong analytical and reconciliation skills
- Intermediate to advanced Microsoft Excel skills
- Excellent attention to detail and data accuracy
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities and meet deadlines
- Experience with CHEP, LOSCAM or pallet account management (desirable)
- Experience with WMS and ERP systems (desirable)
- Knowledge of inventory control and warehouse operations (desirable)
- Experience in customer service or logistics administration (desirable)
Benefits:
- Learning opportunities, mentoring, and support
- Team-building events
- Company-wide celebrations
- Wellness programs
- Continuous learning and development
- World-class office spaces
- Work directly with international clients and global brands
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