Clinical Supply Chain Site Lead
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Job Description
Clinical supply chain site lead managing trial-site supply operations for Telix Pharmaceuticals’ targeted-radiation medicines. Resolving shipment, dosing, compliance, and distribution issues across late-stage clinical studies.
Responsibilities:
- Serve as the primary clinical supply chain contact and escalation lead for late-stage and Phase III clinical trial sites
- Build site relationships and ensure issues are documented, communicated, and followed through to closure
- Manage site-level communications on investigational product deliveries, shipment status, dose scheduling, product receipt, and supply continuity
- Coordinate resolution with Quality, Clinical Operations, Logistics, Manufacturing, and external partners for temperature excursions, shipment deviations, product complaints, and other events
- Assess root causes, implement corrective actions, and track distribution disruptions and CAPAs to closure
- Collect, trend, and assess site feedback, satisfaction concerns, and recurring operational issues
- Present site feedback, operational metrics, escalations, risks, mitigation plans, and lessons learned to study teams and leadership
- Identify and implement process improvements to improve supply reliability, service levels, cost-effectiveness, and site satisfaction
- Contribute to clinical supply chain strategy
- Ensure compliance with regulations, GMP, GDP, company policies, and study-specific requirements
- Maintain accurate documentation, issue logs, and audit-ready files
Requirements:
- Bachelor’s degree in Supply Chain Management, Business, Life Sciences, or a related field required; equivalent combination of education and relevant experience will be considered
- Minimum of 5 years of experience in pharmaceutical, biotechnology, clinical research, or healthcare supply chain operations
- Minimum of 3 years of experience managing clinical supply chain activities required, preferably supporting global clinical trials and late-stage development programs
- Demonstrated knowledge of clinical supply chain processes, including forecasting, inventory management, manufacturing, distribution, and site support
- Strong understanding of applicable regulatory requirements, Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and global supply chain compliance standards
- Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail
- Organizational, project management, and problem-solving skills with the ability to identify risks and implement solutions
- Strong verbal and written communication skills for engaging clinical sites, suppliers, and cross-functional stakeholders
- Experience leading cross-functional issue resolution efforts and managing escalations
- Proficiency with supply chain planning systems, ERP platforms, clinical trial management tools, Smartsheet, and Microsoft Office
- Ability to analyze data, identify trends, and develop actionable recommendations
- Experience working with global suppliers, logistics providers, CMOs, and clinical trial sites preferred
Benefits:
- Competitive salaries
- Annual performance-based bonuses
- Equity-based incentive program
- Generous vacation
- Paid wellness days
- Support for learning and development
- Hybrid and remote work arrangements are available within Telix
- Equal opportunity employment
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